Trainer Tip: When have you responded in a way you didn’t want? How could you have handled that situation differently? What would have better met your needs? Try not to judge your behavior, but learn from it. Each time we review our actions, we can learn something, become more adept at new skills, and come closer to our ideal. We can do this with the learning curve of practicing translating people’s words into feelings and needs.

Trainer Tip: Whether we listen to our own or the other person’s needs first, connecting to needs can help us release judgments of others, see their humanness, help us to begin to hear them and ultimately connect to them. Be aware today of times when you are judging someone. Then be aware of your own needs to improve your connection to them.

How many times do we fall into the same hole, hit the same wall, get entangled into the same patterns? There seem to be hidden forces within us that keep unconsciously leading us, again and again, into the same melody of our lives. In this session, we will try to see our life-journey as a whole and rehabilitate our capacity to be in this existence of ours more directly and fully.

Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.

When you attempt to make a request what limiting beliefs come up? See if you recognize any from this list. Then compassionately observe your body sensations, impulses, feelings, needs, memories, energy, and images. In making the request ensure your request is connected to your needs, is doable, what you want, and not attached to them saying yes.

When someone stimulates your pain, you may want them to express care and empathy for your experience. If they're unwilling, you may resent it. You may forget the power of many strategies to meet a need, and you lose your agency. This can lead to reactive habits in you -- such as pleading, demanding, or attacking. Here are reasons you may not be getting an apology or empathy, and what options you have in moving forward.

How we choose to communicate can either open or shut down connection. We express ourselves through our bodies, so no matter how ‘nicely’ we offer words, if they are not aligned with our energy, they won’t be congruent. This session will offer simple yet powerful tools to connect to your needs and others' needs, allowing more authentic words that are imbued with care.

• Hear first-hand how Ukrainian trainers are supporting their communities
• Discover practical ways the worldwide NVC community may support the Ukrainian people
• Listen as the trainers discuss the difference between NVC philosophy and NVC reality in crisis situations
• Begin to consider how we can mobilize the global NVC community “capital” when there is crisis

Trainer Tip: People tend to look, act, and sound softer when they have been more fully heard. If you're unsure whether someone has been heard and you want to be cautious, you may ask them, “Is there anything else you’d like me to hear?”. If you try to reason with or educate them before they're heard, they'll likely respond negatively. After they're heard, you may notice a willingness on their part to listen and proceed.

Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.