Flash Sale! 50% Off Select Course Recordings

Sale Ends
  • 5

    Days

  • 8

    Hrs

  • 48

    Mins

Search the library
Search the Library


There are many layers of consciousness, knowledge, and skill that contribute to a successful negotiation. A successful negotiation is one where honor and connection lead to a way forward, and leads to a plan of action that considers and meets everyone's needs in that situation. Read on for three fundamental principles that help with successful needs-based negotiation.

When there's quality connection then collaboration and creativity generosity of heart can come. Then strategies honoring everyone’s needs are easier. This requires us to trust connection, hear needs, brainstorm, experiment, prepare, and hold confidence that everyone’s needs can be met. Needs-based negotiation starts there. What derails this? Feeling urgency, listening from our (dis)likes or...

/media/k2/users/31.jpg

Trainer Tip

1 - 2 minutes

Trainer Tip: When we create situations that value one person’s needs at the expense of another, we open the door for someone to lose. Instead, look to see if you can speak openly and honestly, value the other person’s needs, and create solutions that value all stakeholder needs.

In this inspiring interview, Wes Taylor relays a story of how Nonviolent Communication is successfully used in law enforcement, and some of his challenges and joys in infusing Nonviolent Communication into a Maryland hospital culture.

/media/k2/users/55.jpg
Jean Morrison and Kelly Bryson

Video

15 minutes

In this role play, Jean Morrison plays a mother who is asking her son to vacuum the house and he is objecting. She enacts the role first using "jackal" language and then again using Nonviolent Communication.

When we are transparent about our concerns, brainstorm solutions together, and look towards making a decision with the other person, we can increase understanding, partnership, and mutual support. This invites people to work on the same issue from the same direction, collaboratively seek solutions, and tap a deeper wisdom. In the end, the future survival of our species depends on this kind of...

Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

Trainer Tip: We feel our freedom when we are willing to look at others’ needs and our own, evaluate all of them and work toward valuing everyone’s needs. Take the time to demonstrate that you value everyone’s needs as much as your own today.

Trainer Tip: Strive for win-win resolutions where no one loses. Try this rather than deciding things by the majority or compromise, where one or more parties feel dissatisfied with the resolution because it involves an element of giving in. An alternative is shifting; both people connect to the needs they are trying to meet, and in doing so, one person makes an honest shift to contribute to the...

Part of making your relationship a priority while maintaining autonomy means you consider the impact your actions may have on your relationship and look to negotiate ways all needs can be honored. To do this while not losing yourself, practice writing down your needs and guessing their needs beforehand. Make an upfront request to create a shared understanding about what’s most important, before...

When speaking to decision makers about social change issues it helps to communicate with compassion, clarity, curiosity, calm, and respect while seeking to understand their needs. This way there’s a better chance for more trust and connection that’s crucial for a win-win strategy to come about. This may take several conversations.

For effective dialogue clarify your needs, boundaries, and requests beforehand. Setting boundaries is telling someone what you're going to do in order to meet or protect needs for yourself or others. Whereas with requests, even if you have preferences, you still hold open curiosity about strategies to collaborate with others in meeting needs. Read on for more.

Do you find yourself giving in with growing resentment? Do you avoid conflict and explode later without apparent reason? Miki Kashtan, a world-renowned CNVC Certified Trainer, invites you to listen to this two-session telecourse recording to re-imagine and fine tune your skills at dealing with disagreements and negotiations.

There are various ways to be known. Learn how to engage and make clear requests accordingly. This includes getting clear in yourself about what exactly you want known; communicating how important it is to you; sharing examples in your life of being known; requesting and negotiating from the energy of the met need; letting the other person know whether or not the relationship is really...

Judgment is an attempt to protect from hopelessness or insecurity, at high cost. Instead, check in with fear, grief, or hurt. Then wonder what needs are at stake for everyone. This makes space for grief instead of anger, for negotiation rather than control, and for "calling in" rather than excluding. Wonder: “For whom would this be life-serving or not?”, “What strategies would care for all...

If someone asks you to love them as is, try wondering what contributes to their need for acceptance. Loving someone and empathizing with them, doesn't mean you can't make requests for change. Recall that your requests are about your needs, not about them. Understand that requests may not be met due to lack of resources or skills, even if the desire is there. Clarify how important the request is...

Building trust involves each person taking responsibility for what they want by identifying their needs, and making specific and doable requests that open a negotiation. Identify in what contexts you already have trust, what you want to be able to trust, and how you may be blocking or cultivating that trust. Making requests for specific actions of what to do differently can also help.

When a relationship has both differentiation and bonding you can express differences and unmet needs, and responsibly do your own thing without it being a threat to the bond with another. You honor each others choices. There's trust rather than a sense of resentful obligation. Needs-based negotiation is easier. See if you tend to emphasize only differentiation or bonding in your relationships....

When someone's behavior costs us, we may attempt to negotiate as much as possible. After some rounds of this, if there's no change we may reach a tolerance limit. So we may set a boundary for self care and clarity about what's unworkable. But depending on intentions and the way its said, this may or may not be a punishment to get even. Here, clarity about intentions, feelings, needs, actions...

It may be challenging to hear or make requests when you feel shame regarding anyone's feelings and needs. Without support, shame could be debilitating, so you may feel resistant and become defensive, hear threat, or criticize others. Instead, be with people who allow space for vulnerability. Find ways to celebrate, negotiate, be mindful, accepting, and creative.