Hearing "no" can bring emotional pain, but it can be delivered in a way that minimizes discomfort. We can find the gift in the request, express feelings and needs instead of saying "no," and offer an alternative solution that supports all parties. This approach fosters honesty, respect, and understanding, while setting boundaries if necessary to protect oneself. Clear communication reduces the likelihood of conflict.

Fear can show up as a thought or feeling. When we think and dwell on fear and get stuck, fear becomes our worst enemy. For a healthier approach, discover what brings up the emotion of fear by looking for the unmet need behind it. Next, identify the stimulus for the fear. Then satisfy the need(s) with suitable strategies. You can also reassure yourself based on the truth, evidence, and facts. Or ask a friend for support. 

By guessing our child's feelings and needs we open the door to understanding what's behind their behavior, and can better suggest solutions that meet both their and our own needs. In this way we build trust and their desire to seek us out in times of need. Expressing our own feelings and needs also allows us to help them understand the value in fulfilling tasks or requests.

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing feelings and needs.

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.