Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.

If role-play, hearing conversations modeled, and dialogue practice is how you learn, this 4-part telecourse recording is for you! Learn the art of entering into, staying in, and bowing out of “the dance” of communication, playing with your real-life situations using the four components of Nonviolent Communciation as the foundation.

If role play, hearing conversations modeled and dialogue practice is how you learn, this is the telecourse recording for you! Learn the art of entering, staying in and bowing out of the conversational dance using real-life situations.

Lorraine Aguilar perceives NVC-based listening to be an essential skill to cultivate for success in the business world. A key exercise for building your listening muscle is to work with your judgments of others by translating those judgments from “What’s wrong with them?” to “What's important to me?”

Use this worksheet to check to see if you’re making a request, rather than a demand. Clarify and connect your request to your needs. Check your motivations. Use a phrase, question, or empathy guess to connect to the person if they say “no”. See sample requests for actions, offers, and for deepening understanding.

Join Dian Killian as she reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.

In this Life Hack, we're going deeper into self-empathy with a simple guided reflection that you can work through. This will be followed by a short exercise with a fill-in sheet led by Gesine and is something you can come back to as you wish.

Here are seven self inquiry questions. Half of them can help you assess your NVC consciousness. The other half can help you move from pain, fear, resistance, judgement, criticism, and shame – to love, compassion, understanding, appreciation, curiosity, and more.

Use this exercise to stay in dialogue and connect to needs while facing a “no”. Identify a situation where you have low confidence that you'll get your needs met, and it'll be hard hearing a “no” to your request. Explore your response to the “no” by working with feelings, needs, request and alternate strategies. Thus you can work towards meeting your needs while also releasing the idea that...

Using real-life examples from class participants, Sylvia Haskvitz demonstrates the life-changing results of clarifying the needs underlying "shoulds." Some of the situations covered in this audio are: A grandmother shares how she was able to spend time with her grandchildren even when experiencing estrangement from her daughter A father examines how to repair a conversation with his daughter A...

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

Learn when to use the two types of requests in the practice of Nonviolent Communication: Action Requests and Connection Requests. Both are important when working through conflict or difficult situations and for building connection.

Trainer Tip: We have four choices of how to respond to someone, even when they say things that are hard to hear. We can blame the speaker, blame ourselves, we can self empathize by acknowledging our feelings and needs, or we can empathize with the other person's feelings and needs. Be aware of these options and consciously make your choice based on the needs you want to meet.

Sylvia Haskvitz uses 20+ years of experience to introduce the core concepts of Nonviolent Communication, leaving you grounded in the basics and ready to make transformative improvements to the quality of your communication.

The more we practice NVC by “rote” --going through OFNR (“Observations, Feelings, Needs, Requests”) on automatic-- the more likely our NVC practice would lead to disconnection. The purpose of our NVC practice is to use this NVC "map" (OFNR) to support us in integrating the consciousness of the NVC (eg. operating with the intention to connect, collaborate, etc). Once we let the map drop away, we...

Enjoy Dian Killian's overview of the 4-step NVC model and its application to the workplace.

By guessing our child's feelings and needs we open the door to understanding what's behind their behavior, and can better suggest solutions that meet both their and our own needs. In this way we build trust and their desire to seek us out in times of need. Expressing our own feelings and needs also allows us to help them understand the value in fulfilling tasks or requests.

Inbal speaks to a group about our habit of demanding something of our children but making it sound like a request, the components of a true request and the importance of being honest when making a demand.

Trainer Tip: Notice how you feel when you compare yourself to other people. It may overwhelm you with feelings of shame, guilt, or disappointment, and knock the joy out. When we compare ourselves to other people, or compare others, we open the door to pain and despair, and we separate ourselves from others. Learn to think about yourself without comparisons. Own your feelings and needs without...

When you hear yourself saying that you are being abandoned, turn toward your experience with compassion and curiosity. Check in with your interpretations, feelings, and needs. Reach out for support. This can help dissolve feelings of reactivity and allow perspective. You are then able to make requests of yourself about what you’d like to do differently in the future to honor for your needs when...