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Miki Kashtan is a co-founder of Bay Area Nonviolent Communication (BayNVC) and Lead Collaboration Consultant at the Center for Efficient Collaboration. Miki aims to support visionary leadership and shape a livable future using collaborative tools based on the principles of Nonviolent Communication. She shares these tools through meeting facilitation, mediation, consulting, coaching, and training for organizations and committed individuals. Her latest book, The Highest Common Denominator: Using Convergent Facilitation to Reach Breakthrough Collaborative Decisions (2021) explores the practices and systems needed for a collaborative society. She is also the author of Reweaving Our Human Fabric: Working together to Create a Nonviolent Future, Spinning Threads of Radical Aliveness: Transcending the Legacy of Separation in Our Individual Lives, and The Little Book of Courageous Living. Miki blogs at The Fearless Heart and her articles have appeared in the New York Times ("Want Teamwork? Encourage Free Speech"), Tikkun, Waging Nonviolence, Shareable, Peace and Conflict, and elsewhere. She holds a Ph.D. in Sociology from UC Berkeley.
Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.
How can we live life fully connected to the core values of nonviolence, no matter the circumstances, internal or external? Join Miki Kashtan as she shares the 17 core commitments that have served as a compass for herself and hundreds of others around the world as well.
Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.
How can I deal with someone who is constantly interrupting and derailing our process?
It seems to me that people see ideas which are different from theirs as threatening. Instead of listening, the group polarizes around the different ideas and a lot of judgments develop, conflicts develop and people feel hurt. Forward progress becomes a battle ground. How can I support more collaboration?
Listen to Miki talk about the value of participating in groups, recognizing our inherent nature to do so, how industrialization has hindered our skills and the value of participating in a time when it's most needed.
How can we express ourselves in a way that supports a natural flow of connection while maintaining a focus on NVC consciousness? This handout from CNVC Certified Trainer, Miki Kashtan, offers seven options that support NVC enthusiasts in evolving from classical to colloquial NVC language.
Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.
In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.
Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.