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In October 2016, CNVC Certified Trainer Gitta Zimmerman held her 5th international workshop for people working with street children in Ruhpolding, Germany. This time most of the participants were already experienced, and we were merging more and more into a family. The workshop focus was on “mediation” and “entrepreneurship.

So often we're habituated to associate a “why” question with being reproached, blamed or shamed – and so defensiveness arises. However, in order to maintain a flow of understanding and collaboration, we need to hear and say the “why” while finding other ways to ask for it. Here we look at how to ask questions that bring each of us vital information that can open up discovery and learning, for our mutual benefit.

Ask the Trainer: "I understand that I'm not responsible for someone else's feelings, but my girlfriend doesn't. Do you have ideas for how I could get her to understand this concept?"

Trainer Tip: Mary offers a perspective on how to know if our need for honesty is being met.

Trainer Tip: The change you're looking for begins with a single step.

Trainer Tip: Even when you hit deep emotional bottoms, instead of deciding whether something is good or bad, get clear on how you feel about it and what needs it will or will not meet. Let the Universe do the rest. Then take action to resolve any situations that are not enjoyable to you.

Trainer Tip: Our particular needs and expectations in the moment, influences how we feel. So if you are feeling hurt, sad, angry, or disappointed, try to consider what your unmet needs are, and see if there are other ways you can get them met. Today, track how your needs affect your feelings.

Robert's passion was in the spirituality of the Nonviolent Communication (NVC) process. He saw NVC both as a process that helps people connect more authentically with themselves and others, and as a spiritual practice and way of living.

The worldwide NVC community mourned when Robert died in 2021. He left behind a legacy of work that emerged from a lifetime of inquiry into the intersection between spirituality and human communication.

Here's a four step exercise applying a needs-based approach to effective goals, habits and New Year's Resolutions.

When we're on the receiving end of pain-stimulating assumptions, a microaggression, or prejudice --when we're reactive and resultingly have self-doubt, guilt or shame in ourselves-- is it possible to be intensely authentic while holding care for everyone in the situation? Can we effectively do this even as a third party witnesses to these things? Self-empathy, empathy, and a commitment to authenticity have become essential tools I need to keep sharpened in my toolbox if I am to show up and do the work I value in this world.