NVC Resources on Conflict Resolution

Conflict occurs when disagreements undermine the sense of trust and safety in family, workplace, or community. Shantigarbha shares nine tips for addressing, and even transforming conflict.

In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The...

How do you solve a conflict? By not trying to solve it! Yoram suggests building your conflict resolution muscles by practicing connecting to the needs behind the conflict instead. Check out this excerpt from Session 1 of his 2021 course, Connecting in Conflict and the Art of Navigating Dialogue. Listen.

In Yoram’s 2021 course, participants delved deeper into their NVC practice so they were better prepared to meet conflict head-on. In this 5-session series, Yoram explores: the power of empathy to change the trajectory of heated conversations embracing the internal conflicts of the different parts of ourselves how to approach differing views peacefully the use of NVC to help let go of judgments...

Join CNVC Certified Trainers and Mediators Jori and Jim Manske in an exploration of using Nonviolent Communication in the context of Mediation and Conflict Resolution.

Here are five practical ideas from Ceri, Jo, and Sarah for creating simple agreements with any group you are working with when conflict arises!

Mediating a conflict conversation can be challenging – but with tools and practice, that challenge can be transformed. If you're curious about the specific steps needed to achieve that transformation, join John for an exploration of his non-dual mindfulness practice.

Trainer Tip: When I have conflict in my life with someone, especially recurring conflict, I like to find out what the conflict is showing me about myself.

Jim and Jori offer a tip to stay present in the face of our reactivity to witnessed conflict.

Trainer Tip: Strive for win-win resolutions where no one loses. Try this rather than deciding things by the majority or compromise, where one or more parties feel dissatisfied with the resolution because it involves an element of giving in. An alternative is shifting; both people connect to the needs they are trying to meet, and in doing so, one person makes an honest shift to contribute to the...

Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.

Join veteran Mediators and Facilitators, Jori and Jim Manske in using Nonviolent Communication and mediation skills for transforming conflict into connection between yourself and others.

Listen to this introductory 4-session Mediate Your Life telecourse recording to change your response to conflict and change your life.

Yoram Mosenzon shares that the role of a mediator is often misconceived as solving conflicts, which can create stress and exacerbate the conflict. Instead, the true essence of mediation is about remaining untriggered, understanding the pain of the conflicting parties, and facilitating communication.

In this brief audio segment, John Kinyon offers a guided tour of our inner maps of conflict, including interpersonal mediation, chooser/educator, enemy images and making amends maps.

Trainer Tip: Have you ever noticed how often we back up when we find ourselves in a conflict? Or how much we try to pull away when someone is angry or in emotional pain?

LoraKim explores what gets in the way of seeing the inherent worth and dignity of others when there is conflict in congregations. The strategies LoraKim offers can be applied to any spiritual community.

John Kinyon and Matthew Rich examine the ways in which people’s worldviews can be different and why this often creates conflict.

Connecting with self and other is key to care and creativity. Before dialogue connect with your intention and needs for being with grief, fear or pain, and empathy. Dialogue when you're both rested, fed, and have spaciousness. Start by expressing care and desire to find mutually satisfying solutions. To deepen connection you may repeat what you hear and ask the other person to do the same.

Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.