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  • 5

    Days

  • 8

    Hrs

  • 48

    Mins

Practice Exercise

2 - 3 minutes

05/05/2022

When someone behaves in a way that you may label convincing, cajoling, guilt-tripping, threatening, analyzing, or criticizing, you may be tempted to guess they have a "need" for control. Instead, name what this person is doing that isn't meeting your needs. If it is a true need your heart will have softened. If you feel resentment or resistance, you are likely making a judgment rather than guessing what they are needing.

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Sylvia Haskvitz

Audio

13 minutes

05/2007

Many of us blame other people for our feelings but our own state of needs is the true cause. In this powerful audio, Sylvia teaches you how to manage your emotions in challenging situations and demonstrates the process of Screaming in Giraffe.

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Mary Mackenzie

Trainer Tip

1 - 2 minutes

07/16/2005

Trainer Tip: Sometimes the best way to get our need me is to first connect with the needs of another.

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Miki Kashtan

Audio

1 hour, 30 minutes

6/30/2022

How can I deal with someone who is constantly interrupting and derailing our process?

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Dian Killian

Article

5 - 8 minutes

9/2016

Want to manage more effectively with more ease and joy and get your staff to make changes? The first, crucial step is to learn how to change your behavior to impact what's happening. For example, we can get the inner clarity we need to reframe questions we ask ourselves, recap, make clear requests, give concrete feedback, etc. This article expands on how self-management can increase influence...

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Mary Mackenzie

Trainer Tip

1 - 2 minutes

4/26/2024

Trainer Tip: Love can be both a feeling and a need in Nonviolent Communication. It can be seen as a need if we do something to meet our need for love. We can also experience love as a feeling, just as warmth, affection, and excitement are feelings. Often, but not always, we can feel love and meet our need for love at the same time.
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Mary Mackenzie

Trainer Tip

1-2 minutes

4/21/2023

Trainer Tip: Ask someone what they enjoy about you being in their life. For example, “Would you tell me 3 specific reasons you enjoy having me in your life?” To a vague reply like, “Oh, you know I love you. I just like spending time with you.” Or, “You’re one of my best employees!” ask for more specificity (eg. “Can you tell me what I do and what needs it meets that makes me one of your best employees?”). This may reveal more to both of you.

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Kathleen Macferran

Video

15 minutes

01/05/2015

In this thought provoking talk, Kathleen Macferran explores the power of listening to open doors and potentially to transform people. This talk was given at a local TEDx event, produced independently of the TED Conferences.

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LaShelle Lowe-Chardé

Article

4- 6 minutes

08/2020

If you ask for or give empathy and are met with accusations of codependency, there are a number of things you can do to check that you are coming from a place of healthy differentiation. You can see if you're doing so from a place of healthy differentiation -- and notice signs of healthy differentiation when you offer empathy. You can also bring a profound respect for differences, and clear boundaries. Read on for more.

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Mary Mackenzie

Trainer Tip

1 - 2 minutes

08/08/2005

Trainer Tip: Mary shares an experience about accepting responsibility for her actions and how that lead her to greater choice and freedom.

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