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When someone wants to speak angrily about another, do you want to move away, try to calm them, argue, set a boundary, or offer empathy? What supports you to stay self connected? You can set boundaries regarding listening so that you're less likely to defend the other party, or attempt to talk your friend down from their judgments, thereby escalating the situation. Disagreements can also ignite curiosity and celebration. Read on for more.

Feelings and Needs form the cornerstone of Nonviolent Communication (NVC), offering a profound framework for cultivating empathy, compassion, and authenticity in our interactions. This comprehensive 9-page Feelings and Needs Reference Guide is designed to support you in integrating these vital concepts into your daily life.

How do you bring empathy and authenticity to uncomfortable work situations when there are so many layers of difference – especially if your primary reason for working is to feed your family and pay your bills? Listen in as Roxy opens participants' eyes to some of the many layers of difference we all deal with on a daily basis.

Responding to your own reactivity is an inside job. Robert reveals how your reactions are often a secondary reaction to a triggering stimulus, and that accepting responsibility for your reactions can lead to less blame and more inner peace.

Trainer Tip: Is there something you would like more of in your life right now? Try not to look to other people to provide the kind of experiences you want. Can you think of a way that you can be the change you seek? See if responding to the people the way you would want them to respond to you shifts something. Read on for an example of how.

Trainer Tip: When looking to create healthier habits for your body, consider what needs those habits support -- such as integrity, nurturing, or love. Then consider the ways your body supports your life, and if you want to live in harmony with your body. If you make loving your body as natural as brushing your teeth or making your bed in the morning, you can bring deeper peace into your life.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.

Trainer Tip: Sometimes I wish others would make it easy for me to live my values. If other people would just do their part, I wouldn’t have to work so hard at doing mine. Can you relate? However, if I support peace in the world, this means I act peacefully because it’s important to me, not because it’s important to others. Identify your most important value today. Then live it. Notice how healing this can feel even just after one day.

Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.