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Whether privileged or not, its not easy to see the humanity of others in different social locations, especially if their actions have unwanted impacts and have left behind our humanity. Aiming for “both sides hearing each other” empathically, and to focus on effect rather than intent when we have more privilege, may theoretically lead to liberation. Yet, in practice it can reinforce rather than transcend power differences -- unless there's specific ways to focus attention and choice. Here, its important to transform expectations into working with willingness, and within our own terms and timetable.

Trainer Tip: Mary explains how Nonviolent Communication, a process that distinguishes needs from strategies is also itself, a strategy.

Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way. Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way.

Living in this ceaselessly demanding world, how do we recover from emotional exhaustion? The hopelessness of not being met in the world can leave us wrung out like an old mop. Our heart rate plummets, our blood pressure and respiration drop, and energy and information processing start slogging along. Instead, we can build the bridge of empathy for greater rejuvenation.

Being put on the spot or confronted in an unexpected way can be an unpleasant experience to have. Even more so during lockdown when meetings are held on Zoom.

In Life Hack 35 we're exploring the feelings that come up from hearing a difficult message as well as ways you can respond. Esme recently had this experience and offered to record a one on one session with Gesine to explore the situation.

Most of us subject ourselves to so many painful mental jabs and they seldom stimulate helpful change. We can be like a frustrated animal trainer repeatedly whipping an animal, without ever helping the animal to understand what behavior is wanted or offering encouragement. Instead, punishing thoughts can be stepping stones to awareness. We can focus on sensing what we're really aspiring to. This is more likely to eventually produce sustainable change that'll serve us better.

A chosen, interdependent world… In most cases, that's sure not the world we live in today, is it.  But it could be the world we live in tomorrow. And you can choose to be part of bringing that better world to life – to be part of a gradual, joyful transformation – simply by using the dynamic, living power of Dialogue.

Certified CNVC trainer Roxy Manning, Phd, answers a question: how do we use the term "harm" in NVC? Think of the word "harm" as an unmet need, practice observation to identify the need or needs that are not met.

The more we can stay present with our hurt, and own our interpretations, we are more likely to express what's important to us without blame and also to become resilient. From there, the listener can have more space to offer their full presence and empathy. Read on for more.