However indirectly expressed, any judgement or criticism is about the person's own thoughts, feelings, needs, and requests.This awareness can help you take people's comments less personally, and give you options: silent self-empathy, standing in your truth, contact and curiosity, and honest expression.

Trainer Tip: Practicing NVC in situations that are not emotionally charged can give you valuable practice to help you maintain a compassionate consciousness when circumstances are charged. It can help you stay in that consciousness for a longer period of time. You can also practice by naming the needs that you got met in the situations you enjoy.

Trainer Tip: Your every action has an effect on other people’s lives. The nature of the impact may not be obvious to us, but that doesn’t diminish its presence. The next time you are tempted to snap at someone or cut in front of another driver, consider whether you’d like to be their story that evening. Consider whether this is the kind of contribution you’d like to make to their life.

How we treat ourselves when we fall short of our own ideals, desires and hopes can profoundly affect the quality of our lives. Learn how to identify your triggers and reactions, to mourn falling short, and to practice self-connection and self-empathy. 

Try this four step exercise for making connection requests to support understanding, and to learn what effect your words had on the listener. In this exercise you'll choose a situation where you have clarity about what outcome will really work for you (your solution request), but where you imagine your desired outcome may not work for the other person, and/or are not sure there is sufficient connection for mutual trust.

Being heard is a core human need. But what if you don't like what the other person is saying: how do you hold onto your awareness of their humanity? Find out in this demonstration from Kathy Simon's course, Connect Across Differences.

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

To shift reactivity by moving yourself from the position of experiencer to observer, name what’s happening. This can help you access other skills for managing reactivity. Also, create a strong emotional anchor.

A structured and clear contemplative practice can start with calming the body, heart, and mind for 20 minutes. Next, it contains at least three key elements: body awareness, clarifying what you already know, and consistent sustained attention. Celebrate and note insights, or any expanded perspective that pops into your awareness. Set an intention to notice these things in daily life and to practice further.

Children often ask adults “Can I…?” This question is so common that we carry it with us into adulthood, often addressing each other in the same way -- and more so with those we see as authority figures. However, let's unpack how this phrasing can reaffirm power differences. And see how, instead, we can transform paradigms of power in a way that invites dialogue, and co-creates an outcome that we can mutually benefit from.