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In general, criticism is a reactive response discomfort. When someone criticizes, they are not yet able or willing take responsibility for their needs. All criticism is a tragic expression of feelings and unmet needs. When you meet that criticism skillfully you not only care for yourself, you can facilitate clarity, and constructive communication, about what the other person is truly asking for.

Judging or criticizing others indicates pain, unmet needs and a coping strategy. It distracts you from yourself and can give you the illusion of control. You may think you see more than they do, imagining criticism will bring change. But even a correct analysis won’t inspire change if they hear criticism. Instead, the moment you notice judgments or criticism turn towards yourself with...

However indirectly expressed, any judgement or criticism is about the person's own thoughts, feelings, needs, and requests.This awareness can help you take people's comments less personally, and give you options: silent self-empathy, standing in your truth, contact and curiosity, and honest expression.

Trainer Tip: Our inner critic judges ourselves and other people; and it is the most likely to get scared when we begin to make a change. It holds wisdom for us if we are willing to listen. When we acknowledge our inner critic and empathize with its need, we gain insights into ourselves and we clear the way for resolution.

This 5-session telecourse recording is designed to support you in learning what makes giving and receiving feedback challenging and how you can turn these experiences into opportunities for learning, connection, and effective functioning.

Does your inner dialog sound supportive and encouraging - or more like you’re being yelled at by a critical task-master? Gain an understanding of the neuroscience of the left and right hemispheres of the human brain and locate just where this savage inner voice is coming from and how to respond to it with empathy.

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Article

5 - 7 minutes

When conflict or criticism occurs, we can notice two layers of meaning to create connection: the content and the needs the speaker is holding. When we are able to recognize this --and ideally engage open-heartedly, with curiosity, make clear requests, imagining what they want, no matter how their expression was framed -- we have more opportunity to support the longevity of our relationships,...

When someone responds with painful sarcasm, criticism, or dismissal you can respond with empathy, or with clarity about your intention, need and request. If you're unable to do this, later you can privately write what they said, identify the feelings and needs of both of you, then write possible responses. This can help you remember to stay with your intention and what’s true for you without...

When feeling unworthy, powerless, or afraid, we can hear others' comments as criticism, rejection, demands, limits, or attacks. Practice self-compassion, release attachments, and ask “How can I stretch the boundaries of who I believe myself to be, in service of love?”. Try replacing love with a word that inspires you (e.g. freedom, thriving, etc). Note answers that arise later. Or explore the...

Trainer Tip: Sometimes the expression of our needs can sound like demands or criticism. This can make it harder for people to want to contribute to us. Today, pay attention to how you express your needs. Find ways to release the emotional charge.

Notice when you start to defend. Is your body tensing up? Feeling desperate for the other to understand you or your intentions? Find yourself explaining your behavior, giving all the good reasons why you did what you did? Trying to convince the other of your good intentions? If so, ask yourself: “Is this what I want to be doing right now? Is this really helping?” then practice one of these...

Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

Most of us subject ourselves to so many painful mental jabs and they seldom stimulate helpful change. We can be like a frustrated animal trainer repeatedly whipping an animal, without ever helping the animal to understand what behavior is wanted or offering encouragement. Instead, punishing thoughts can be stepping stones to awareness. We can focus on sensing what we're really aspiring to. This...

Trainer tip: In every interaction, we have a choice of responding in one of these four ways: judge/blame self, Judge/blame others, empathize with self, and/or empathize with others. The goal is to make a conscious choice about our response. Notice the choices you have when you receive someone’s communication today.

Misunderstandings can be painful. We can easily avoid this by checking what the other person understood from what we said, and ask the other person to do the same. Doing this is especially important when it comes to planning, shared decision-making, and when emotions are strong. Also, the more someone knows you, the more they think they already know what you mean -- which can get in the way of...

Sometimes even a very skilled empathy practicitioner can go into offering a non-empathic response, even when asked for empathy. Why? One reason could be that our brains might be less receptive because of unseen forces that affect our brain and relationship with others. This article speaks to the deeper "why" and also to one thing we could do to turn it around...

Sometimes there are moments when empathy has no effect at all on one another. Why? One reason could be that our brains might be less receptive because of unseen forces that affect our nervous system and relationship with others.

How can we live up to our true potential, a life filled with relationships and experiences that truly meet our needs? In this article, Mary offers us a way to bring about inner transformation that can lead to seeing ourselves, others and life differently -- for greater agency, empowerment and choice.

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Article

10 - 15 minutes

When we don't like what someone is saying to us, sometimes people encourage us to hear their needs, and "not take it personally" -- and we're inclined to agree. Could "not taking it personally" close our hearts and awareness to others, life and ourselves? Rachelle Lamb invites us to take a closer look at what it's like when we attend to the situation from our hearts, and skillfully reflect upon...

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Article

3 - 5 minutes

Sometimes there are moments when empathy has no effect at all on one another. Why? One reason could be that our brains maybe less receptive because of unseen forces that affect our nervous system and relationship to others...