Certified CNVC trainer Roxy Manning, Phd, answers a question: how do we use the term "harm" in NVC? Think of the word "harm" as an unmet need, practice observation to identify the need or needs that are not met.

Being put on the spot or confronted in an unexpected way can be an unpleasant experience to have. Even more so during lockdown when meetings are held on Zoom.

In Life Hack 35 we're exploring the feelings that come up from hearing a difficult message as well as ways you can respond. Esme recently had this experience and offered to record a one on one session with Gesine to explore the situation.

You value generosity and you often give easily from the heart. There are those times, however, when you get snagged by a sense of obligation. You feel tense and resentful. You don't want to continue with this attitude, but how can you reconnect with the desire to give from the heart? Let’s touch on three essential elements that support giving from the heart: choice, mourning, and acceptance.

NVC is a process. It’s the willingness and effort to empathize with both sides of a conflict, encouraging each side to empathize with the other, and then seeing what solution can arise, working together to meet the needs of both sides. Empathy is the experience of being not separate as well as being an individual. It's seeing we're all part of the one ever-flowing consciousness of being, all unique expressions of this unity.

Even in the face of societal upheavals we can look for what's in our power to change. For example, we can participate in systemic change, and heal whatever we need to heal that which keeps us from living our values more readily. We can take the time to be present to those in pain, and to show up fully in our lives even when we feel stress. We can take strides to make a difference towards creating the world we want to live in.

How to get past the sting of a painful comment? Get empathy from self or another. Then connect with the commenter's feelings and needs. The more you can do this the less personally you may take it. Then work together on specific, do-able, authentic agreement about doing something differently next time, the kind that will enable you both to shift out of reactivity. Three things need to be in place for that to work.

Trainer Tip: The better you connect with your child’s needs, the more you will defuse the power struggle. If he wants to behave in a way you don't like, start by understanding what's going on with him by making empathic guesses. Doing this out loud can expand your child’s emotional vocabulary and show that his needs matter to you, and build his trust. Once you learn what's going on with him, create a strategy that values both your needs.

Most people want to punish perpetrators of sexual violence. Unfortunately, punishment doesn’t lead to lasting widespread change. Rather, we can identify root causes and conditions that sustain violence. That means shifting from individual to systemic lenses, and from punitive to restorative responses. It means collective learning about how such acts are nurtured and persist. This can reduce the chance of it happening again.

Whether privileged or not, its not easy to see the humanity of others in different social locations, especially if their actions have unwanted impacts and have left behind our humanity. Aiming for “both sides hearing each other” empathically, and to focus on effect rather than intent when we have more privilege, may theoretically lead to liberation. Yet, in practice it can reinforce rather than transcend power differences -- unless there's specific ways to focus attention and choice. Here, its important to transform expectations into working with willingness, and within our own terms and timetable.

Confidence, flexibility, creativity and equanimity may become more possible when you would like someone to meet a particular need, can trust that you can meet that need with someone else, and can accept a “no” to your requests. You can allow grief or disappointment to arise, and naturally turn towards a relationship in which those needs can be met. In some cases this may lead to the dissolution of a partnership or friendship.