Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.

Have you been struggling with the difficulties that can arise from working at home? If you're used to working from an office, a space that is designed for work, it can be a shock working from a space that is usually associated with other kinds of activities. In this Life Hack, we look at ways that NVC can help you deal with potential conflicts that arise.

Trainer Tip: When we match might with might, we create discord, frustration, and separation from other people. Instead, place aside your urge to be right or to win. Approach charged situations with a sincere desire to be honest, and to value everyone’s needs including your own. The way you show up is a valuable asset. You may not get what you asked for but you can increase your chances of meeting your needs for integrity, and more.

One way of simplifying decision-making in relationships is clarity about the level of contact and connection you want with the people you interact with. This means knowing what you want and don’t want to share, the kinds of activities you do and don’t do together, how often, etc. This can help you chose how to best support your needs in that context, and help you to remember to set life-serving boundaries when you need them.

Trainer Tip: You may find yourself assessing the relationship with someone just based on how they feel. Check in with yourself: How do you feel and what needs of yours are met when you spend time with someone? Consider whether this relationship is working for you. If it isn’t, be specific about which of your needs are unmet. Notice if you can do anything to help meet them.

Listen to this 4-session telecourse recording with CNVC Certified Trainer, Hema Pokharna, PhD and her sister, Manda Pokharna, MD, and you will learn simple steps for transforming conflicts and mobilizing peace at home, at work and in the world.

Setting boundaries takes being firmly grounded in self-respect and clear about what works for you. This means making conscious choices about how you relate to another or behave in a situation. Such clarity allows you to put your attention and energy where you want it to go. Thus we can have care and compassion without taking responsibility for others, nor feeling guilty when we say “no”. This takes awareness, skills, practice, healing and compassion.

John introduces his Self-Connection Exercise as a mindful way of coming to awareness via OFNR. Breath: immediately observable, a reminder to observe. Body: feeling the body, awareness of sensations. Needs: an experience of wholeness that expands awareness of the totality of experience. Listen.

Here we explore variants of conflict patterns in part two (of this two part series) that include: refuting "straw man arguments"; not checking understanding, repeating unhelpful behaviour; repeatedly asking for what's already given; asserting rather than demonstrating responsiveness; assumptions; denying conflict exists; neglecting interdependence; stonewalling; absence of curiosity, humility, respect, empathy or care (even when reflecting).

To resolve conflict, information of what's important to each party, plus corrections, needs to be included and built upon. Here we explore nine patterns of ongoing conflict, including diagnosis; assuming understanding; refuting; unhelpful communication mediums; over focus on intent over effect; and “hit-and-run” engagement. This is part one of a two part series.