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With abundant evidence that most people have unconscious biases against people --even when that bias runs counter to their own values-- there's a strong chance you recreate this disconnect with people far more often than you recognize. So even with a high degree of NVC skills you may behave in a way that seems "NVC" but also reproduces the painful patterns that marginalized people all-too-often experience. Read on for ways to transform pitfalls of NVC into more reliable connection.

In this audio recording, Miki demonstrates how to stay in a dialogue when you don't trust someone's "yes," how to equalize power between people and how to allow space for others to say "no" to our requests.

Mary Mackenzie, renowned CNVC Certified Trainer, shares her understanding and experience of empathy.

Trainer Tip: Usually if we are in anguish, it’s because we’re not in the present. Instead of worrying, look to see if there is an action you can take in the present moment that will help change the situation. If you're fretting about the past, see if there's anything you can do to rectify the situation. Then take action. Read on for examples.

Use these cards in your practice group or NVC training to understand 4 different ways of responding to hard to hear messages. Become aware of the way you habitually respond to stimulus and develop skills to respond with empathy and express honestly.

Trainer Tip: If you're doing personal growth work, and changing your behaviors, you may find yourself wanting others to join your efforts with similar levels of enthusiasm. When they don't do so, you may feel frustrated and place judgments on them, thinking they aren't as caring. You'll be less likely to feel disappointed in people if you remind yourself that when you do personal growth work, what needs you are meeting for yourself.

When you or anyone is upset, what could underneath the trigger?  There may be more than is immediately visible.  This article invites us to explore what it looks like to inquire deeper, take self-responsibility, examine our assumptions, attachments, interpretations, and "certainties" that could be hidden behind the needs that are aching to be attended to...

Ronnie Hausheer, an NVC facilitator who volunteers her time for OccupyVoice.info joins NVC Academy co-founder Mark Schultz in a discussion of her work sharing empathy, NVC training and mediation with members of the Occupy Movement.

Anger can alert us that a need may be threatened. When anger lives in someone as a well-worn habit, it arises from a place of dissociation from one’s heart and is entangled with misinterpretations, a deep sense of threat, a history of pain, and social conditioning that isn’t life-serving. Read on for how intention, mindfulness, and specific actions can change that habit.

When feeling unworthy, powerless, or afraid, we can hear others' comments as criticism, rejection, demands, limits, or attacks. Practice self-compassion, release attachments, and ask “How can I stretch the boundaries of who I believe myself to be, in service of love?”. Try replacing love with a word that inspires you (e.g. freedom, thriving, etc). Note answers that arise later. Or explore the question with a trusted person or in a journal. Read on for examples.