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Trainer tip: Beware that your expression of feelings helps you own how you feel, rather than blaming the other person for doing something you see as wrong. Expressing your feelings helps the other person know how deeply this issue affects you. Plus it can bring more clarity and connection to all parties. Read on for more.

This one page colour handout illustrates the focus options or intention options for connection: empathy (verbal and non-verbal), self expression, and self connection (opening our heart to self and/or others). It also offers some suggestions for how to say these things to self and others.

Want to manage more effectively with more ease and joy and get your staff to make changes? The first, crucial step is to learn how to change your behavior to impact what's happening. For example, we can get the inner clarity we need to reframe questions we ask ourselves, recap, make clear requests, give concrete feedback, etc. This article expands on how self-management can increase influence...

Effective and connected dialogue requires significant self-awareness, mindfulness, and skill. You can focus on any of these six areas that most often escape your awareness: anchoring and staying grounded; boundaries; thoughts and beliefs; stuckness or attachment; feelings and needs; and requests. Read on for a list of questions to help you focus on how to do that.

Jim and Jori Manske offer insight into blame, how it arises and how do we handle being blamed and our own blame of others.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

Ask the Trainer: "I have noticed that sometimes when I am in a story-telling mood I am usually trying to prove that I am right and once I connect with a need the urge to give all the information goes away."

Who does not want to be understood? In Tip #6, Eric shows you how to deepen connection and trust by checking your understanding with the person you are conversing with.

If withdrawal is your stress pattern, you likely want to belong and yet have habits of expression that others find uninviting. Instead, soften, relax, and open your posture and energy. Find something that will bring you to smile. Engage with others -- make eye contact, smile, walk towards others, say hello, and sit in an open posture. Let others know that you're a bit overwhelmed, but want to connect and are glad to be here.