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Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play between two neighbours discussing a dispute.

How we deal with “no” is a litmus test of our state of consciousness around power. Listen as John works with participants as they learn to give and receive a "no" from a consciousness of interpersonal connection.

Listen to this audio to learn the value of focusing on needs in an NVC model, either for the first time or as a refresher course. Living from a needs-consciousness creates abundance, clarity and choice. Using three examples from participants, Mary guides the group towards identifying and then connecting with the needs of both parties involved in each situation. It becomes clear very quickly that people choose different ways to support their needs; and many times they have the same needs in a given situation. When we understand this, we are able to create peace in our relationships and negotiations.

“Everything someone does or says is an attempt to meet a need,” says CNVC Certified Trainer Mary Mackenzie. This simple statement is a foundational understanding in Nonviolent Communication; once you gain skills at living in a “needs-consciousness” you will literally change your life and your perception of the world, and improve all of your relationships.

If we’re selfish, all we care about is our own needs. If we’re selfless, our needs don’t enter the picture; others needs are the focus. But what if serving others meets our needs? What if being only selfish ultimately results in our needs being unmet? Do you find yourself bouncing between being a selfless doormat and then resenting it, and beating yourself up for being “selfish”? Instead, care about others’ needs AND your needs.

Codependency occurs when others' behavior affects us in unhealthy ways and we get obsessed with controlling their behavior. For example, we may focus on other's needs while neglect what matters to us, and resent it. Or we may depend on others to rescue us from results of our actions. Or we may fix or rescue others' neglected responsibilities. Or we may make others responsible for our needs. Instead, notice your needs, what you can('t) change, and your priorities.

When you want to be heard, first check if your listener is available. This honors yourself, and the other person’s choice about listening. You need to be clear about wanting a particular quality of listening, and that you are willing to wait if that isn’t available in the moment. Read on for how to ask for listening in a way that can build trust that your request isn't a demand.

Trainer Tip: When we respond in a way that is less than our ideal in terms of using NVC, we don't have to give up and think we are no good at NVC or that NVC doesn't work!

The Compass – Arnina Kashtan's in-depth transformational process – is specifically designed to support you in reliably deepening your understanding of your own and others' conditioning, and finding ways to reclaim your full connection with yourself.

There's reactive anger - the sudden outbursts of words, temper or action that create a nervous system response in another. And then there's the anger that's a reaction to someone's anger -- a nervous system startle-response. Instead of either of these, we can learn to heal with empathy, look for unequal power dynamics, take responsibility to make repairs, and shift into the clean, life-serving, fully expressed anger and love.

Research shows that couples with a secure bond experience arguments that are shorter, lower in intensity, and easier to recover from. Building and keeping a secure bond with your partner requires mindfulness and consistency: respond to what’s needed or supportive in a given moment; give them your full attention and affection in a spacious greeting; conveying care, consideration, and that they matter and are seen.