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Ask the Trainer: How do I respond to people who believe that consequences are necessary to change behavior?

Have you ever used the phrase "it was just a miscommunication."? We're often good at identifying when communication breaks down but not so good at finding out what went wrong and how we can improve. In this NVC Life Hack, we take a look at different types of communication requests and how they play out in a role play.

Ask the Trainer: "Could you share a list of types of requests, with examples of each and a possible strategy for formulating requests in conversation?"

Inbal clarifies the difference between needs and strategies, and why the distinction is important in our parenting role. She offers two questions to ask yourself if you're not certain whether something is a need or strategy.

John Kinyon and Matthew Rich examine the ways in which people’s worldviews can be different and why this often creates conflict.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

Want to manage more effectively with more ease and joy and get your staff to make changes? The first, crucial step is to learn how to change your behavior to impact what's happening. For example, we can get the inner clarity we need to reframe questions we ask ourselves, recap, make clear requests, give concrete feedback, etc. This article expands on how self-management can increase influence...

After acknowledging the impact others have on us, you can ask yourself "What am I telling myself?" and "If that’s true, what am I afraid will happen?". The more present, gentle and compassionate you can be with the underlying feelings, the faster you can move through your trigger. Then you're more likely to respond in ways that feel, kind, responsible, intelligent and aligned for you.

A lot of us picked up new hobbies and learning new things during the COVID lockdown. After recently posting a puzzle on Facebook, Shantigarbha ended up being delightfully surprised at the conversation it began around NVC in relation to learning and education. Watch the video to hear our tips and click see more for the solution to the padlock puzzle below.

My solution to the padlock puzzle:

042 seems to conform to all five clues.

Is this also your understanding?

Building trust involves each person taking responsibility for what they want by identifying their needs, and making specific and doable requests that open a negotiation. Identify in what contexts you already have trust, what you want to be able to trust, and how you may be blocking or cultivating that trust. Making requests for specific actions of what to do differently can also help.