Trainer Tip: Here are some options for tense moments in conversations: try a "redo", understand and recognize your habits, pause to regroup, empathize with the person so they feel heard, check your mind frame before speaking, and name some appreciations about one another.

Understanding how our brains operate in relation to power, privilege and status is important if we wish to build a world that works for all. This article gives an overview of the brain tendencies we have in relationship to groups, and provides remedies to counteract the automatic labor-saving devices of our human brains (which often prevent us from seeing the fullness of others, and our own, humanity).

Trainer tip: Read on for the three stages of emotional maturity. In the third stage, we integrate the first two stages. We come to realize that everyone is responsible for their own feelings, but we also recognize our role if we do something that stimulates pain in another person. We also start to value the needs of everyone, rather than just one party's needs over the other.

When you want to be heard, first check if your listener is available. This honors yourself, and the other person’s choice about listening. You need to be clear about wanting a particular quality of listening, and that you are willing to wait if that isn’t available in the moment. Read on for how to ask for listening in a way that can build trust that your request isn't a demand.

Our pattern-making minds make predictions about how best to survive in the world. So deep wounds from our past can influence our minds to make life long generalizations that harden into core beliefs about groups of people. Read on for a demonstration of how empathy can shift these wounds and thus the core beliefs.

Trainer tip: Whenever we judge someone else in any way, we create a barrier and distance between us and the other person. Instead, consider shifting from judging other people to awareness of how their behavior affects your feelings and needs. This can make a profound difference in your ability to live peacefully. Read on for more.

There's reactive anger - the sudden outbursts of words, temper or action that create a nervous system response in another. And then there's the anger that's a reaction to someone's anger -- a nervous system startle-response. Instead of either of these, we can learn to heal with empathy, look for unequal power dynamics, take responsibility to make repairs, and shift into the clean, life-serving, fully expressed anger and love.

We can cultivate spiritual clarity through bringing attention to our intentions, mourning, gratitude, and the dynamic flow of feelings and needs. This can bring more autonomy, choice and liberate the energy of connection and contribution. We can also awaken our hearts to see the reality that our well-being is mutually interdependent. Read on for more.

Trainer tip: Beware that your expression of feelings helps you own how you feel, rather than blaming the other person for doing something you see as wrong. Expressing your feelings helps the other person know how deeply this issue affects you. Plus it can bring more clarity and connection to all parties. Read on for more.

When bullying occurs, if we do our own healing, our brains can become more sharp and present and willing to take action to connect and to begin to shift and mitigate the harm that trauma does in our world. We can reduce trauma inflicted upon others when we recognize the patterns of abuse and bullying, hold zero tolerance for it, bring in support for both sides of the conflict, and take action to effect systemic change. Read on for more.