What's my intention? What needs am I trying to meet? What do I want the other person to know or understand? How can I say it in a way they are most likely to hear? These are four questions we can use in preparation for an important conversation. Read on for more on this, plus four accompanying practices.

Trainer tip: Empathy, hearing feelings and needs behind someone’s words, can be incredibly healing -- and it can help us come to better understanding and resolution. Empathize with at least on person today. Read on for an example of applied empathy.

With abundant evidence that most people have unconscious biases against people --even when that bias runs counter to their own values-- there's a strong chance you recreate this disconnect with people far more often than you recognize. So even with a high degree of NVC skills you may behave in a way that seems "NVC" but also reproduces the painful patterns that marginalized people all-too-often experience. Read on for ways to transform pitfalls of NVC into more reliable connection.

The less blame and criticism, the easier it is for others to hear us. From this perspective, it’s in our best interest to come from curiosity and care. This way differences can bring us together and help us know one another. The more mutual understanding, the easier it is to work together and find creative solutions. Read on for more on this, with a story about how a black man inspired 200 members of the KKK to leave the organization.

Trainer tip: The phrase “tragic expressions of unmet needs” is used to convey how often we do things that aren’t likely to meet our needs. It’s not bad, it’s tragic -- because it won’t help us meet our needs. Acknowledging this, we can then consider a different approach that's more likely to lead to satisfying results. Read on for three examples of where this may apply in your life.

Sometimes when we regard needs as something that could be met or unmet by another person or by a situation we unconsciously hold the belief that our needs should be met. Or we end up holding blame or implying wrongdoing. People are more likely to resist a request made from this stance. Instead, here are practices to increasingly losen any remaining attachment or demand energy -- and open our hearts to ourselves and others while we make requests.

In pandemic we can notice where we seek security. For some, financial systems that seemed to offer security have suddenly become unpredictable. For others, living without such privilege, resources are even more difficult to access. And we become more vulnerable to illness and death. These changes can trigger fear, but also motivate choices that contribute to a sense of security. Read on for more.

Being self-responsible is about empowerment — via noticing what is potentially in our locus of control, getting to know ourselves better, looking at our own role in how we experience life, and making conscious choices to act within our own power. This requires us to be mindful in relating our stories to our needs. Read on for more on this, and the various pifalls within thinking about self responsibility.

Trainer tip: Why do NVC practitioners sometimes use the jackal as a metaphor in the NVC world? What can it teach us? Read on for more.

If you’re interested in improving your relationships, advancing in your career, or enhancing your capacity for change in life in general, communication is a powerful lever. Presence, listening, bringing curiosity and care, focusing on what matters, and pausing with silence, are all key. Read on for five foundational and advanced core practices you can start using today to improve your communication.