When we're judging we're less able to access both what we care about and constructive next actions. Instead, create more internal space and agency starting with connecting to your feelings and needs; then feel your grief or disappointment; followed by getting curious about the other party's needs and context -- and then based on collective needs and the long term effects make requests or take aligned action that works for all.

Trainer tip: In every interaction, we have a choice of responding in one of these four ways: judge/blame self, Judge/blame others, empathize with self, and/or empathize with others. The goal is to make a conscious choice about our response. Notice the choices you have when you receive someone’s communication today.

In listening to what our emotions tell us, and embracing what we do not know, we begin the path of courage. Even though our culture tells us not to, revealing our imperfections is where we can deeply connect. Living our lives more courageously honest, can shift us towards inspiring one another. Read on for how some people experienced this in coming together to transform one woman's heroine addiction.

Follow worry to the underlying universal need and discern wise action. To get there, we can try out prayer, wishes, savoring the need, or compassionate witnessing. If you notice and name the aspects of worry continuously, the compassionate witnessing practice will interrupt the habitual spinning of worry-filled stories. There are at least six things you can witness with curiosity. Read on for more.

Trainer tip: It's often easy for us to hear rejection when someone says “no” to us. If we focus on the rejection, we may feel hurt and fail to take the time to understand what is going on with them. However, if we focus on their feelings and needs, we're more likely to uncover what they want and what prevents them. To increase success in resolving conflicts and find solutions that work for everyone, hear the “yes” behind their "no".

Listen and learn how to:

• Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment).
• Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc.
• Create a value-based training proposal (with different service and product options) based on the needs of each specific client.
• Structure meetings with potential clients to move agreements forward.
• Custom design any materials, activities and languaging for each client.
• Develop your own marketing materials to increase your outreach and build your business of sharing NVC

Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

In pandemic many are asked to stay home. If we are experiencing violence at home we're also most at risk of harm or death if we leave. There are also less visible pieces at work. In this situation, acknowledging our pain, needs and experience can lighten the internal load to meet what is real, and claim our truth. We can do the same for our kids. This can open more pathways forward, and provide strength to leave when its more viable.

Trainer tip: From the NVC perspective, everything someone says or does is either a “please” or a “thank you". In our culture, saying “thank you” usually involves an appreciation in the form of judgment or evaluation. Remember, whether we judge someone as good or bad, judgments and evaluations can create disconnect or tension. Instead, notice how their actions have enriched life, and what feelings it stimulated.

This telecourse recording is for anyone wanting to integrate empathy into his/her life in a more natural, authentic way.