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When someone offers continual unsoliticed feedback or advice, setting a boundary may not be easy if you care about how they might hear you. And if you don't set a boundary, you may eventually become resentful and say something you regret. Instead, here are six ways to respond, with varying degrees of effectiveness.

Ask the Trainer: "I have noticed that sometimes when I am in a story-telling mood I am usually trying to prove that I am right and once I connect with a need the urge to give all the information goes away."

Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.

Is there someone you wish was more willing? Try guessing what obstacles they might be struggling with. And allow yourself to feel your grief. As you grapple with your own desire for someone to find their willingness, its essential to recognize that this is about you and your needs. You can also express your needs honestly, make requests for how to collaborate, and be responsive to what they want. Read on for more on this, plus four common ways someone’s willingness might be blocked.

This handout defines and contrasts "empathy" alongside "responses may meet needs, but are not empathy" (such as advice, correcting, consoling, etc).

Differentiation means you can access both autonomy and intimacy in relationships. When you're unafraid to lose yourself or be controlled, you can feel deeply connected and affected, while standing strong in yourself. Differentiation also means ability to tolerate disharmony and differences, self-soothe, offer compassion, and set boundaries. Here, we'll focus on setting boundaries with monitoring eye contact and physical interaction, and interrupt our "helping".

Responding to your own reactivity is an inside job. Robert reveals how your reactions are often a secondary reaction to a triggering stimulus, and that accepting responsibility for your reactions can lead to less blame and more inner peace.

To shift reactivity by moving yourself from the position of experiencer to observer, name what’s happening. This can help you access other skills for managing reactivity. Also, create a strong emotional anchor.

Ask the Trainer: "I am wondering what to do with a judgment that is expressed by someone about me. In these situations I can't find the unmet need they are expressing (other than perhaps significance)."

There's a danger in using empathy exchange to perpetually recirculate and exchange pain (often by telling and re-telling the same old stories), rather than using it as a catalyst for transformation. It can create and further pain in whatever form: anger, destructiveness, hatred, grief, emotional drama, and violence. It can also reinforce dualistic evaluations of "met" vs "unmet" needs. And it can slow down productivity.