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Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.

In this enlightening Trainer Conversation, three veteran CNVC Certified Trainers discuss whether NVC can be learned without first learning Observations, Feelings, Needs, Requests (OFNR). The conversation naturally meanders as the trainers grapple with the question, eventually covering a wide-range of topics including the spirituality and true essence of NVC.

Mary Mackenzie, renowned CNVC Certified Trainer, shares her understanding and experience of empathy.

The “mind” or our “ego” are often depicted as a static entity, an unchangable part of human nature, and as obstacles or negative parts of ourselves to overcome. This view creates maligning, a split within us, while remaining invisibly part and parcel of authority-based societies --the dominant culture and institutions into which we are born. Instead, I want to advocate an integration of reason and emotion, mind and heart, plus self and others.

Trainer Tip: When we acknowledge our met needs, rather than labeling the other person as good or bad, we achieve a clarity of mind that deepens our connection to ourselves and other people.

Bask in this telecourse recording with Kathleen Macferran and explore ways to nurture and maintain greater depths of joy by focusing on gratitude.  The reward?  To increase your ability to live fully present to the joy in life, even in the midst of pain.

Trainer Tip: The very process of giving someone space to talk about their issue without our judgment, to be truly understood by us, and to be deeply heard is very healing, enough so that most people will organically find their own creative ways to resolve their issues. Rely on this process and you will lose all desire to fix people’s problems. Try this out today.

In this video download, expert parent trainer and author of Parenting From Your Heart, Inbal Kashtan responds to the age-old question: "Why do children do things to annoy parents?"

How can we respond when we’re horrified by what someone says? How can we deepen our connection to our humanness and authenticity when the impact is hurtful? Read on to see examples of the three steps of "calling out", "calling in", and "calling forth".

Trainer Tip: Asking for support may feel awkward and uncomfortable. In these moments, we may forget that everyone needs support. We may also forget that there may be many options available to us, even if what's available isn't our preferred source of support.