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You value generosity and you often give easily from the heart. There are those times, however, when you get snagged by a sense of obligation. You feel tense and resentful. You don't want to continue with this attitude, but how can you reconnect with the desire to give from the heart? Let’s touch on three essential elements that support giving from the heart: choice, mourning, and acceptance.

Ingrid guides parents to navigate everyday parenting challenges using the NVC model, such as the behavior of a frustrated child, a messy room, transition times and a child who collapses when things don't work out as she had hoped.

Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

Control may help us feel safe in an unpredictable, unsafe, wild world. Wanting control may be a response to shielding ourselves from feeling fear and being aware of our vulnerability. The more we insulate from fear, discomfort, and vulnerability, the more we are cut off from aliveness; we can become more anxious, and depressed. The more we control the more we are disconnected from empathy and care. With aliveness come joy, peace, love, awe.

Reacting is deciding what to do based on what someone else does. Responding is deciding what to do based on your own needs and values. When someone isn't responding the way you want, and you want to respond in a way that embodies your values, with warmth and patience, examine your reactions. Ask yourself how you can access compassion and action that contributes to the well-being of all.

In thinking about your relationship with fear and doubt, see what happens when you ask yourself "What do you trust?”. Here's an example response to that question, and how it can open new perspective, soften fear, and bring trust to new depths.

Notice situations where you're attending to another and giving up on your needs with resentment or a sense of submitting. You can also watch for “shoulds,” obligation, and black-and-white thinking around the support you offer. Is there a sense that if you don't carry out a particular action something bad will happen? If so, identify the needs at hand and brainstorm a variety of strategies to meet them.

How do we talk to ourselves and with others about polarizing topics in a way that's supportive? Seek to understand and be understood rather than press for agreement. Bring mindfulness into the conversation. Slow down and use structure to support everyone. Release knowing the solutions, answers or outcomes. Keep focus on shared universal needs. From this place we can say what's in our hearts and minds, and trust the process.

Trainer tip: People often presume why something happened before checking with the other person. Instead, if we were to name the facts of what happened through observation without adding in our own judgments or reasons why we think it happened, we can more easily open the possibility for deeper connection with the other person. Read on for more on making observations.