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Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.

Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."

The heart of the practice of nonviolence is a commitment to live through the powerful combination of compassion, fierceness, and courage, with an uncompromising willingness to stand for truth. Join Miki Kashtan for this exciting and informative course to learn how to practically embrace nonviolence.

However indirectly expressed, any judgement or criticism is about the person's own thoughts, feelings, needs, and requests.This awareness can help you take people's comments less personally, and give you options: silent self-empathy, standing in your truth, contact and curiosity, and honest expression.

Trainer tip: Demands are more likely to limit the possibilities and create distance between people. The trick to asking something as a request is valuing everyone’s needs equally. When you value everyone’s needs equally, then you are more willing to come to solutions that satisfy everyone. It thus opens possibilities and helps build connection.

Interested in bringing NVC consciousness to your workplace, but want to use a natural and conversational way of speaking? Listen in as Jeff describes three specific skills you can apply immediately: #1: How to express your understanding of a co-worker’s needs; #2: How to apply the three dimensions of needs in a business setting; and #3: How to make a Symbiotic Request that acknowledges holding multiple needs.

Join CNVC Certified Trainer Jerry Koch-Gonzalez, Greg Rouillard and Certified Dynamic Governance (Sociocracy) Consultant John Buck for this six-session course recording to learn how to transform your method of meeting facilitation. Many NVC organizations have begun using sociocratic tools, including circle meetings and decision making by consent, with satisfying results.

Trainer Tip: Sometimes the best way to get our need me is to first connect with the needs of another.

When someone's behavior costs us, we may attempt to negotiate as much as possible. After some rounds of this, if there's no change we may reach a tolerance limit. So we may set a boundary for self care and clarity about what's unworkable. But depending on intentions and the way its said, this may or may not be a punishment to get even. Here, clarity about intentions, feelings, needs, actions and dialogue may support us.

The question “Is X an evaluation?” (where “X" represents whatever word is under discussion) has taken up some controversy in the NVC network. Often, context changes the meaning and assessment of words (eg. use of the term "domination" as in "You’re trying to dominate me!” vs. “domination societies”). Read on for several questions that can support understanding whether a term is evaluative, and reflect on the results it produces.