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Trainer Tip: The ways that we interact with our children shape the way they will interact in their world. How do your actions model compassion, tolerance, and love for your children?

Ask the Trainer: "I have noticed that sometimes when I am in a story-telling mood I am usually trying to prove that I am right and once I connect with a need the urge to give all the information goes away."

Do you ever think you have the perfect answer for someone who is struggling? Eric offers a tip on how to approach situations like this.

Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

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Trainer Tip

2 - 3 minutes

Ask the Trainer: "I've been feeling frustrated and angry quite a bit lately over very simple things. Can you help me get to the root of my hidden needs?"

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Trainer Tip

1 - 2 minutes

Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

Trainer Tip: Violence results from thinking that others caused our pain and deserve to be punished. The cause of our feelings is related to our own needs in the moment. What happened is the stimulus. Notice this when you are tempted to blame other people for your feelings, and try to discover your unmet needs.

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Trainer Tip

1 - 2 minutes

Trainer Tip: Censoring oneself to maintain peace may seem easier, but it actually requires significant energy. You can free up that energy you use to deny and stuff down your feelings, needs, desires, truth, and figure out and adjust to what others want. Embracing authenticity and expressing true feelings and needs can lead to a liberating experience, unlocking joy, love, and endless...

This video with Jim and Jori Manske explores how to navigate polarizing conversations.

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Dian Killian, PhD, Gregg Kendrick, Martha Lasley, Mary Mackenzie, Mel Sears, Wes Taylor

Audio

57 minutes

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

Empathy alone can be unreliable in guiding compassionate action. As seen in historical events, military training, personal anecdotes, and scientific experiments, empathy alone may not prevent people from harming others. A sense of duty or obedience, often instilled through fear of punishment and shame, might inhibit empathic action. The antidote may be to fostering empathy without resorting to...

The purpose of boundaries is to prevent harm to yourself and others. You decide what you are available for and what you are not. Boundaries are a clear expression of limits that keep your heart open no matter what.

For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. Roxy uses concrete examples and visual tools to illustrate complex concepts.

Trainer Tip: Even when it's tempting to coerce or match might with might, we can strive to meet our needs without negatively affecting others. Instead of convincing anyone to do it our way or to value the same things we value, we can focus on what we value: compassion among people and valuing everyone’s needs. By doing this we are actually more likely to meet our own needs and we are better...

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Trainer Tip

1 - 2 minutes

Trainer Tip: Here are four Stages of Emotional Maturity, also known as Stages of Emotional Liberation. Be aware of what stage of emotional maturity you are in today. And, celebrate it.

Certified CNVC Trainer Roxy Manning, Phd, shares three steps on how to reflect on what needs are being served when deciding to implement a strategy.

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Trainer tip: In every interaction, we have a choice of responding in one of these four ways: judge/blame self, Judge/blame others, empathize with self, and/or empathize with others. The goal is to make a conscious choice about our response. Notice the choices you have when you receive someone’s communication today.

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Trainer Tip

1 - 2 minutes

There are endless ways to meet our needs. Conflict occurs when we argue over strategies. When we actively value everyone’s needs, we foster openness and deeper connection in our relationships. Today look for opportunities to focus on needs in order to resolve an issue with at least one person.

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Trainer Tip

1 - 2 minutes

We can ask for what we want but if we repeatedly don’t get it from one source, it's our responsibility to find a new way to get it. We don’t honor our relationships when we insist that people who are unavailable or unwilling to support us meet our needs. Read on for related a parable about a woman persistently asking to get milk from a hardware store.