Veteran CNVC Certified Trainer, Sylvia Haskvitz, reviews the key distinctions (sometimes referred to as the key differentiations) in Nonviolent Communication.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

Trainer Tip: "I often hear people say that someone did something because of a need for control. Control is actually a strategy that is often confused with a need."

Trainer Tip: Ready to start a fight because you're right? Consider another strategy.

Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."

Ask the Trainer: “I would love some clarity about the NVC perspective on the cause of our feelings. It seems to me that my needs may be met or not, but the cause of my painful feelings is my story around the situation.”

Ask the Trainer: "I'm practicing with 'transforming the pain of unmet needs into the beauty of the need.' In identifying my unmet needs, I come up with 'fairness.' However, fairness isn't on the needs list! I'm wondering what needs might be underneath 'fairness.'"

Trainer Tip: Mary reflects on the nature of happiness and its relationship to presence.

Listen to this short 3 session telecourse recording with CNVC Certified Trainer Christine King, and you will learn how to honor the wisdom that your anger, fear, shame and other BIG emotions have for you.

How excited do you get about connecting with people who are proving themselves right and who act like they know it all? Do you prefer the company of not-knowers who are in awe of the mystery of life and exploring with humility and innocent curiosity? Masking our vulnerability in not-knowing can point to deep wounds inside us, where perhaps the common denominator is our desire to prove our worth.

Much like other asymmetric relationships (such as therapist and client), there are complications related to power dynamics that can arise with any NVC trainer having sex with a participant. For one, there's (counter)transference. And there's potential for things that may not move outside this asymmetric relationship -- such as projections where the participant, and/or the trainer, is guided by...

When deciding if someone crossed your boundaries and how to respond, you may get conflicting opinions on it. These opinions can be coarse attempts to manage life with rules about what should(n’t) happen. Instead, so that you can find where you want to invest your energy, ask yourself questions that reveal what for you is truly in integrity, nourishing, connects to your heart, and deepens self...

We can use anger as an important signal to let us know that we perceive a threat to a universal need or value, directing our attention to something so that we can take effective action, and avoid harmful thought patterns. For example, instead of dwelling on a "should," focus on addressing unmet needs through boundaries and effective communication.

Mismanaged emotional pain can compound and hurt ourselves and others. Four ways we can mismanage pain are: denial, blame, depression, and escape/numbing. This can result in hatred, resentment, discrimination, revenge, anger, and more problems. The fifth way we can deal with pain is to confront the pain acknowledging it and dealing with our unmet needs. This is a more direct path. Read on for...

Trainer Tip: Whether we listen to our own or the other person’s needs first, connecting to needs can help us release judgments of others, see their humanness, help us to begin to hear them and ultimately connect to them. Be aware today of times when you are judging someone. Then be aware of your own needs to improve your connection to them.

Trainer Tip: We all want to be valued in our totality, to be loved even when we make mistakes. Wouldn’t we also like to offer this to ourselves? Compassion is about seeing the humanness in everyone, including ourselves. One way to express compassion is to remember your entire relationship and history of love with someone as a whole, rather than focusing on one disappointing incident.

Trainer Tip: Wanting collaboration? Show you value the other person's needs as much as your own. After you both feel heard, you can make joint decisions about specifics of the agreement, such as "division of work", "scope of project", "when the action will take place", "how it'll be done" and "timing of follow up to see how things went". Read on for an example of how this is applied to asking...

Trainer tip: Be aware of your inner jackal chatter today and make a commitment to listen for the underlying needs they are trying to tell you about.

Two NVC trainers went into dangerous, war torn territory to share the skills they found so valuable but end up learning that they need to first apply those skills before those they came to help could receive what they had to offer. Only when the foundation of connection and trust was built could they mediate the conflicts using empathic communication.

Trainer tip: The phrase “tragic expressions of unmet needs” is used to convey how often we do things that aren’t likely to meet our needs. It’s not bad, it’s tragic -- because it won’t help us meet our needs. Acknowledging this, we can then consider a different approach that's more likely to lead to satisfying results. Read on for three examples of where this may apply in your life.