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Trainer Tip

2 - 3 minutes

Trainer tip: Empathy can offer profound learning opportunities to children, expand their feelings and needs vocabulary, and teach them the positive results of valuing everyone’s needs. Read on for a story that illustrates this.

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Trainer Tip: When we "protect" ourselves by not asking for what we want, we block ourselves from getting our needs met. From here, disappointment and resentment can build -- especially if this is a pattern. Instead, notice when you're tempted to do this, and be honest and upfront about what you want to improve the quality of your relationships.

Love keeps the thread of connection intact in times when all around us we see the human fabric becoming threadbare. When we dig deep with love into guessing what others care about that had given rise to their actions, it changes us. It brings us closer to understanding the incomprehensible -- and closer to vision, imagination, humility, curiosity, commonality, and loving action. Read on for...

There are many layers of consciousness, knowledge, and skill that contribute to a successful negotiation. A successful negotiation is one where honor and connection lead to a way forward, and leads to a plan of action that considers and meets everyone's needs in that situation. Read on for three fundamental principles that help with successful needs-based negotiation.

Reacting is deciding what to do based on what someone else does. Responding is deciding what to do based on your own needs and values. When someone isn't responding the way you want, and you want to respond in a way that embodies your values, with warmth and patience, examine your reactions. Ask yourself how you can access compassion and action that contributes to the well-being of all.

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Trainer Tip

1 - 2 minutes

In NVC we define needs as resources that life requires to sustain itself. All human beings have the same needs. The strategy is what we do to meet that need. Strategies are specific; we all choose unique ways to meet our needs. The more we can see the difference between the two, the more likely we are to resolve conflicts with ease. Today, look for opportunities to notice the difference in the...

When we're judging we're less able to access both what we care about and constructive next actions. Instead, create more internal space and agency starting with connecting to your feelings and needs; then feel your grief or disappointment; followed by getting curious about the other party's needs and context -- and then based on collective needs and the long term effects make requests or take...

The ability to identify your needs and take effective action to meet them is one way to define agency. Access to agency is complex and varies widely from person to person. Access to agency depends upon a variety of conditions. For example, if you struggle with agency, shame may tell you that you're broken in some way. If agency comes easily in an area, then you may view others who struggle with...

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Trainer Tip

1 - 2 minutes

Trainer tip: Feelings of hurt, anger, fear, and resentment can often sound alike. Fear and excitement have the same physiological effects on us, and are often expressed in the same body language. Clearly and specifically naming our emotions and the intensity level can help us resolve conflicts, with a much greater opportunity to get our needs met.

The pandemic asks us to examine the way we have always done things. It asks to try something new and notice what happens. This is an opportunity to ask why you have done holidays in a certain way and what needs it met to do it that way. Perhaps it is an opportunity to experiment and see what new things might arise. Read on for questions to ask yourself that might help you process your triggers,...

Trainer tip: Do you get into “right fights”? You know you’re in one when you’re arguing with somebody in order to be right or because you want to win. What needs do I hope to meet from winning or being right? Notice if you enter into a right fight today and shift your focus to your needs and connecting with the other person's needs.

Ask the Trainer: "Can you share stories of transforming group conflict, or is NVC strictly intended for 'one-on-one' work?"

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Practice Exercise

3 - 5 minutes

Making a decision or boundary that invites someone to be honest about their feelings can be difficult. Remember that lack of authenticity may be due to lack of awareness, inner conflict, or fear of conflict, rather than dishonesty. Offer empathy and reassurance and invite more conversation. Approach with compassion and curiosity to naturally invite more honesty.

When supporting someone with less privilege, first check with them how you can support. If you're reacting more strongly to their undesirable experience than they are, this then shifts the dynamic so that they're setting aside what they want to attend to your feelings and needs - this may become work that they didn't sign up for. Read on for what to do instead to support more equity.

Mid-conversation you may find yourself sliding into defending, shutting down, attacking, or blaming. Here's a list of possible emergency interventions that can help slow down escalation and return you to connection.

Society gives us short-sighted explanations about human nature, life and what’s (un)changeable. The coronavirus pandemic is disrupting that explanation. Our current social order upholds impoverishment, police brutality, and is leading us towards our extinction. Change begins with people mobilizing resources towards a vision that holds systemic care for all, plus engages shared risk and...

Some things may seem to take longer at first, but end up making things easier and faster. Other things seem easier or faster in the short term, but end up taking more time in the long run. This applies to projects, group agreements about process, relationships, addressing conflicts, clearing up misunderstandings, damage control, etc. It can be faster to slow down, be more present, and take the...

So many of us have been taught to solve conflicts by what is “fair.” However, Miki Kashtan states that fairness is a separating concept. In this video, she describes how when we do not have the conditions to care for all needs involved, when we live within separation, fairness is second best.

From a Nonviolent Communication (NVC) perspective, expressing vulnerabilities by labeling someone as selfish can create disconnection and conflict. Instead of fostering understanding and support, this type of communication often leads to misunderstanding and defensive reactions. Yoram Mosenzon demonstrates how expressing feelings and needs clearly and without judgment facilitates empathy and...