Reacting is deciding what to do based on what someone else does. Responding is deciding what to do based on your own needs and values. When someone isn't responding the way you want, and you want to respond in a way that embodies your values, with warmth and patience, examine your reactions. Ask yourself how you can access compassion and action that contributes to the well-being of all.

When you want to be heard, first check if your listener is available. This honors yourself, and the other person’s choice about listening. You need to be clear about wanting a particular quality of listening, and that you are willing to wait if that isn’t available in the moment. Read on for how to ask for listening in a way that can build trust that your request isn't a demand.

People find confrontation inspirational when done with full compassion and intention to support. To do this, transform your own judgments or distress, come with useful content plus spot-on timing, and the best interests of the receiver in mind. Read on for questions you can ask yourself in preparation for this, and more.

Most reactivity in intimate relationships comes from a lack of confidence in maintaining intimacy, autonomy, or security. What may help is naming what's happening, interrupting shame, and anchoring or reassuring yourself. You can also reflect on the effects of acting from reactivity. Knowing what helps center you, ask your partner to do or say specific things that might help. Read on for more.

Misunderstandings can be painful. We can easily avoid this by checking what the other person understood from what we said, and ask the other person to do the same. Doing this is especially important when it comes to planning, shared decision-making, and when emotions are strong. Also, the more someone knows you, the more they think they already know what you mean -- which can get in the way of...

If we are in the dominant group, intervening to prevent violence or an "ouch" is a way to ally with marginalized folks. We can intervene to meet their needs, rather than our own. In other words, we can intervene without putting our experience at center stage. To that end, here are six ways to ask if an intervention is welcome.

Trainer Tip: Only after we connect to our unmet need can we make sound decisions that will transform our experience. For example, if you feel bored, connect to your unmet needs (eg. need for understanding the relevance, etc) and then look for strategies that will meet them (eg. ask the speaker how this topic relates to our lives).

Sharing more vulnerably provides opportunities for fulfilling connection. As social beings we rely on feedback to see our effect on others. We can get that feedback through body language, facial cues and words. To expand your capacity to share more vulnerably you can create supportive conditions and timing. You can ask for feedback by making in-the-moment requests of others and yourself before...

The highest leverage point for effective meetings is preparing with self inquiry. Before saying something, we can ask ourselves about who this is serving, what needs it serves to say it, if there is a request we want to make, how to make the request actionable, and more. If more people at meetings do this, it can reduce the overall number of tangents we experience at meetings.

Notice when you start to defend. Is your body tensing up? Feeling desperate for the other to understand you or your intentions? Find yourself explaining your behavior, giving all the good reasons why you did what you did? Trying to convince the other of your good intentions? If so, ask yourself: “Is this what I want to be doing right now? Is this really helping?” then practice one of these...

Many believe it's only a true NVC request when we can ask for what we need without urgency or insistence. But what if we're the target of oppression and hate in a world with systemic inequality? Is it still nonviolence to abdicate power by allowing the person enacting harm to be the one to decide whether harm continues? The intensity of the need, degree of harm, and how chronically unmet the...

"Falling out of love" is a misleading concept that can lead to feelings of helplessness in relationships. The initial intense phase of love gradually gives way to the need for intentional effort and communication. Unrealistic relationship expectations can erode connection, causing the perception of falling out of love. To address this, we can ask key questions and seek clarity to attend to...

While someone is upset or hurt they may "listen" to us to gather evidence for a rebuttal, to assert or validate a preconceived idea, and so on. When in this "predatory listening" mode, the "listener's" needs overshadow relational values like understanding, connection, or mutuality. In response to this we can consider our purpose, affirm any positive intent or need in what they say, and ask...

When feeling unworthy, powerless, or afraid, we can hear others' comments as criticism, rejection, demands, limits, or attacks. Practice self-compassion, release attachments, and ask “How can I stretch the boundaries of who I believe myself to be, in service of love?”. Try replacing love with a word that inspires you (e.g. freedom, thriving, etc). Note answers that arise later. Or explore the...

Trainer Tip: It's important to design requests to fit specific needs. Otherwise people may do exactly what you ask and still, your needs may not get met. Before you make a request of someone, notice if the strategy you are considering is likely to meet your needs. If not, consider making a different request that may be more satisfying to you.

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us...

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing...

If you want to support someone in distress offer a menu of ways you can contribute. Often a person in distress can’t articulate what they need but can recognize it when they hear it. Move fluidly among these 11 options to offer what’s truly helpful, rather than offering something out habit or based on what you think they should have. Remember that you can ask, “Is this helpful?” to support...

We can shift from being absorbed and identified with our inner chatter and feelings to being the space of awareness of these things. Observe your breath. Then observe your mind generating thoughts. Next, feel sensations of your body, particularly the difficult ones. Now, connect with the underlying energy of needs. Ask your unconscious mind for universal needs words related to what you now...

Trainer Tip: Notice when you're tempted to wield physical, emotional, and intellectual power to get your children to do what you want. This coercion or force may bring short term ease, but long term it can be counterproductive. Ask yourself “What do I want my child to do?” and “What do I want my child’s reasons for doing it to be?”. Then consider ways to help them connect to their intrinsic...