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"All humans share the same needs" -- tragically, this idea can hide the reality that some people with less power in society have needs that go unmet to a greater extent, much longer, and with more dire consequences. Often, when the marginalized bring up experiences related to their membership in a certain group, their pain isn't acknowledged, and focus shifts to the listener's discomfort. The concept of universal human needs can be used to silence and minimize their pain. Read on for how to proceed.

Trainer Tip: Make a clear, conscious decision about what’s important to you, and then live from that place. This can support you to become less attached to being likeable or accepted, And less affected in a way you don't want, by others opinions of you and your choices. This can further support you to live in integrity.

There are five aspects helpful to consider when creating conditions and atmosphere where you can be heard deeply and hear others deeply: context, self-connection, autonomy, security, and specific requests. Read on for more, and reflect on moments when you have been heard deeply and name everything that contributed to that experience.

We can see throughout many examples in history that when we look for "who" is at fault, and thereby seek social change through shaming that person (or that group), it tends to lead to disastrous long term consequences. Even if it works in the short term. Instead, if we want to end cycles of violence we can seek to understand systemic causes and context of individuals' behaviour. And from there, look for solutions that stem from this understanding.

In this telecourse recording, you'll learn to differentiate between cerebral empathy and intuitive empathic listening. Awaken your sensitivity towards body sensations and inner feelings to recognize the clear inner clues to your empathic connection.

How to get past the sting of a painful comment? Get empathy from self or another. Then connect with the commenter's feelings and needs. The more you can do this the less personally you may take it. Then work together on specific, do-able, authentic agreement about doing something differently next time, the kind that will enable you both to shift out of reactivity. Three things need to be in place for that to work.

There are many polarizing issues we can resist and fight over. The word "resistance" can mean fighting against what we don’t agree with in counterproductive ways. It can also be the illusion and futility of mentally fighting against reality of 'what is'. But acceptance, non-resistance, of what is doesn’t mean powerless resignation. Another way to resist is to accept and love whole-heartedly, with empathy and care for the people doing the things we are resisting.

Trainer tip: People often presume why something happened before checking with the other person. Instead, if we were to name the facts of what happened through observation without adding in our own judgments or reasons why we think it happened, we can more easily open the possibility for deeper connection with the other person. Read on for more on making observations.

CNVC Certified Trainer Arnina Kashtan talks about what she calls "witnessing humanity," touching on the gift of presence, empathy vs. identification and staying present in the face of intensity.

Trainer Tip: Do you sometimes feel lonely and disconnected from others? If so, look at how you may be participating in supporting that outcome and what you can do differently. For instance, if you want support or connection - but prioritize looking composed no matter how sad, hurt or angry you feel, you may shield yourself from authentically and vulnerably asking those things. Instead, make those requests.