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For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. Roxy uses concrete examples and visual tools to illustrate complex concepts.

Discover how our unconscious contracts limit our life energy and how we make a vow or contract every time we experience a traumatic event. Listen in as Sarah works with a course participant.

Underlying much of our communication is a request: when we say something, we're usually expecting something else — perhaps something subtle — in return. Let's look at how to make requests clearer and more do-able, avoiding the pitfall of demands.

Conflict occurs when disagreements undermine the sense of trust and safety in family, workplace, or community. Shantigarbha shares nine tips for addressing, and even transforming conflict.

Mourning, grief and celebration is a way to connect with what we love and want to honor.  In this trainer tip we learn that these three things can become a way for us to understand our emotions regarding our losses and appreciations.

When someone responds with painful sarcasm, criticism, or dismissal you can respond with empathy, or with clarity about your intention, need and request. If you're unable to do this, later you can privately write what they said, identify the feelings and needs of both of you, then write possible responses. This can help you remember to stay with your intention and what’s true for you without getting caught in defensiveness or reactivity.

Trainer tip: The phrase “tragic expressions of unmet needs” is used to convey how often we do things that aren’t likely to meet our needs. It’s not bad, it’s tragic -- because it won’t help us meet our needs. Acknowledging this, we can then consider a different approach that's more likely to lead to satisfying results. Read on for three examples of where this may apply in your life.

Trainer tip: Be aware of times when you are judging others, demanding, making comparisons, or denying responsibility for your actions. Notice how these communication patterns affect your connection with other people.

Let's look at the resources, awareness, and skills needed to ask for emotional attunement, celebration, relatedness, perspective, understanding, advice, and information. This includes expressing appreciation for what's supporting your needs, strengthening a sense of worthiness, and awareness of your reactivity and intention. Plus, making requests that are clear, specific, doable and creates a heart connection with others.

When building successful relationships, it can be very helpful to see yourself as a collection of different inner parts that developed due to various life experiences. Without empathy and acknowledgment, our inner parts tend to work against us. That's when we're called upon to build and develop our inner leadership...