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How can I deal with someone who is constantly interrupting and derailing our process?

What's my intention? What needs am I trying to meet? What do I want the other person to know or understand? How can I say it in a way they are most likely to hear? These are four questions we can use in preparation for an important conversation. Read on for more on this, plus four accompanying practices.

Trainer tip: Empathy, hearing feelings and needs behind someone’s words, can be incredibly healing -- and it can help us come to better understanding and resolution. Empathize with at least on person today. Read on for an example of applied empathy.

The word "privilege" signifies the benefit to the person having it, and the relationship between that person’s benefit and others' lack of benefit. When privileged, there are incentives to not see this interdependent link. For instance, it's easier for the wealthy to think of the poverty of many and the wealth of some are unrelated. If the wealthy want to keep wealth they would need to continue with approaches rooted in this separation.

Sitting with uncertainty can be very uncomfortable and evoke anxiety. Or it can be a practice that brings in the curiosity and inner spaciousness that allows for creative solutions to emerge, and that help us to relax our attachment to outcomes.  Here's a closer look...

Developing our own teaching exercises is a powerful consciousness-building process that eventually helps us clarify our own way of learning and to develop our unique style of teaching.

Getting "feel good" empathy can become an addiction. Even to the point of seeing people who don't offer empathy as "not being NVC". Rachelle urges us to notice how this view of NVC can be seductive, and even dangerous. In this article, she explains how we can expand our compassionate awareness when we go beyond equating NVC with harmony and empathy. She asks us to become more open to noticing others' experiences even if it challenges our personal and collective belief systems -- and especially when it upsets us to consider it.

Trainer Tip: "Sometimes we are dissatisfied in our primary relationship, yet the thought of making a change is scary, so we stay in it. Sometimes we think we're afraid to learn the truth, so we don't ask direct questions."

Listening is a cornerstone of dialogue and a powerful metaphor for spiritual practice. When we’re willing and able to listen, we open a conduit that allows connection and understanding to happen.

Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.