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Victor shares a story about a bystander who takes action without formal authority, using it s an example of transformatiive leadership skills, acting with care, needs-based commitment to the well-being of "the whole," and making a positive difference.

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Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

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Ask the Trainer: “I would love some clarity about the NVC perspective on the cause of our feelings. It seems to me that my needs may be met or not, but the cause of my painful feelings is my story around the situation.”

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It seems to me that people see ideas which are different from theirs as threatening. Instead of listening, the group polarizes around the different ideas and a lot of judgments develop, conflicts develop and people feel hurt. Forward progress becomes a battle ground. How can I support more collaboration?

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An anchor is something you turn your attention toward in order to interrupt reactivity and access a non-reactive, expansive perspective. Though it doesn't make the reactivity go away, it allow you the internal space to choose to not behave from reactivity. In this practice exercise learn more about anchors, plus how to create and use them.
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Does the thought of asking the following question stop you cold? "Would you tell me what you heard me say?" Mary Mackenzie, CNVC Certified Trainer known for her colloquial method of speaking and teaching NVC, offers a simpler method.

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Finding your power in seemingly powerless situations doesn't mean denying what happened, your feelings, your needs, nor the behavior of others that didn't meet needs. It does mean reexamining those situations with the intention to compassionately look for your contribution and for clues to your hidden perceptual biases. Read on to learn about about finding these clues, and more.

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What do I do when I'm leading an NVC group and get emotionally triggered? Mary Mackenzie offers tips to respond with care and connection from her extensive experience leading NVC groups.

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Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more authenticity, understanding and trust.
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Trainer Tip

1 - 2 minutes

12/21/2005

Trainer Tip: Persisting without demanding is the art of what Marshall Rosenberg fondly called "Dogging for our needs." We can learn to not give up on our needs and at the same time, refrain from demanding they be met.

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