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What are the qualities you value in your relationships? Mary teaches the NVC concept of needs to a group of people new to NVC, using a clever method she learned from Holly Eckert, a CNVC Certified Trainer in Seattle, Washington, USA.

Use this interactive empathy exercise to track the relationship and shifting of body sensations, feelings and needs as you note them out loud.

The human brain is a conservative organ that comprises different systems with varying degrees of conscious awareness, which evolved in three basic stages of human history (the lizard-squirrel-monkey brain.) In my understanding, we could say, the brain has strong needs for understanding, order, predictability and meaning. In fact, one of its key functions is to process experiences, and predict what the world is like, in order to maximize survival.  CNVC Certified Trainer Stephanie Bachmann Mattei explores the biological basis of our inner jackal voices.

Trainer Tip: Requests include a specific action to help us get our needs met. If we have a complaint or in conflict, and we don’t make specific requests, people are left guessing and/or wondering about what will meet our needs. Our chances for getting our needs met can then become limited. Instead, try ending with a request to let the other person know exactly what you would like to happen.

In healing reactivity try identifying your most common complaints, wishes, or requests. Or when you tend to defend, justify, get angry, or protect. Find the tender needs. You can recall when you experienced deep nourishment of that need. Several times a week nourish your tender needs. Be clear about the strategy to address needs by answering key questions. Read on for more.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

Because we affect one another it can be hard to know where to take responsibility and where to leave it with the other person. This means we need self empathy, and presence for another's struggles without compulsion to "make them happy" or bring them healthy change. You can then attend to the needs and to your choice about if and how you want to contribute with compassion. Respect them as autonomously in charge of their unique process of change. With this, you honor your life and theirs. And where, what, and how you will invest your precious life energy.

Ask the Trainer: "I'm practicing with 'transforming the pain of unmet needs into the beauty of the need.' In identifying my unmet needs, I come up with 'fairness.' However, fairness isn't on the needs list! I'm wondering what needs might be underneath 'fairness.'"

There are times when someone judges us, or meets us with prejudice, and its easier for us to respond by hating them, or judging ourselves as not good enough. How can we love another person instead without excusing their actions? Roxy tells us her story with wonderment, grief and mourning.

Are we really safer when we put those who harm others behind bars and forget about them? Explore turning our prisons into houses of healing and creating connections that lead to greater safety for our communities.