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Trainer Tip: What are your goals, hopes and dreams? For greater success it’s important to make your goals concrete, specific, and focused on what do you want (rather than what you don't want).

Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?

CNVC Certified Trainer Miki Kashtan shares how Marshall Rosenberg helped her see how unacknowledged fear can be misinterpreted as aggression and offers an elegant and simple strategy for changing this dynamic.

The human species is trained and habituated towards separation. This model encourages humans to either give up on their needs or fight for their needs. In this short video, Miki shares how increasing capacity shifts habits of separation and supports holding of all needs. Through intensive lifelong practices we learn to increase our capacity to receive and to increase our capacity to be generous supports our overall capacity to hold all needs.

Anger is neither good nor bad. When you don't foresee it or you haven't cultivated a relationship to anger, you may behave from it and hurt yourself and others. There are three reasons anger may rise: primitive anger, resistance, and lack of resources. For practicing with these last two types of anger, we'll look at four practices: cultivate awareness, pause and expand, self-care and planning, and allow grief.

Delve into the power of forgiveness with Rodger Sorrow! Listen in as Rodger explores 3 areas: asking for forgiveness, when it's hard to forgive, and forgiving ourselves.

Trainer Tip: Sometimes when we look to fix someone's problems we think we're doing it to make them feel better, but in reality we are uncomfortable and we want to feel better. Instead of assuming you know what their problem is or what they need, listen deeply. Your listening presence can bring relief to the both of you and provide additional opportunities for healing. And along the way they may find their own way to a solution.

There's a danger in using empathy exchange to perpetually recirculate and exchange pain (often by telling and re-telling the same old stories), rather than using it as a catalyst for transformation. It can create and further pain in whatever form: anger, destructiveness, hatred, grief, emotional drama, and violence. It can also reinforce dualistic evaluations of "met" vs "unmet" needs. And it can slow down productivity.

Trainer Tip: The better you connect with your child’s needs, the more you will defuse the power struggle. If he wants to behave in a way you don't like, start by understanding what's going on with him by making empathic guesses. Doing this out loud can expand your child’s emotional vocabulary and show that his needs matter to you, and build his trust. Once you learn what's going on with him, create a strategy that values both your needs.

In this edition of Conflict Improv, CNVC Certified Trainer Christine King navigates the challenging practice of expressing honesty when that expression might easily be heard as criticism.