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 One of the key challenges of engaging in dialogue in the workplace is that – while we are all equally human – the norms of the workplace make honest and open dialogue challenging, especially when power differences are present. This course offers a plethora of considerations and tips designed to allow you to humanize your relationships at work, focus on your common goals, and bring more collaboration and goodwill to your team – and beyond.

Listen to three interwoven tales of love, vulnerability, courage and healing by CNVC Certified Trainer and Storyteller Leo Sofer.

Some questions will take you deeper and deeper to universal human needs when you toggle between them. Questions like “What do I need?”, “If I had that, then what would I have?”, and “If I had that, what would that give me?”

Ask the Trainer: "Could you explore why people 'talk too much' and how I could connect with them and myself empathically when I'm also talking too much?"

When you don't have a sense of being heard you can apply skills to help you can interrupt cycles of reactivity and resentment, and create connection. Let's look at six ways that will support you in being heard. These are clarity about the topic and needs; supportive conditions; respect for autonomy; sharing your intention; attending to emotional security; and making clear requests.

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.

When faced with someone’s grief for the world, how do you engage with them in a way that is informed? In this session, Kristin suggests exploring what they might be grieving… what they’re afraid of losing… and what it is that they love.

When Anita's sister reveals that the Ku Klux Klan broke into her home and dragged her out into a field towards a burning cross, Anita's commitment to nonviolence is challenged. Here, Miki highlights practices and lessons from her story of inner struggle -- including an insight about how, even in extreme polarization, our freedom and healing is wrapped up in others' freedom and healing.

When does identifying our or others' needs become a coping mechanism that hides the real problems that go unaddressed, and thereby reinforcing problems?  This article zooms out to take a look at how dealing with our needs in the absence of the larger picture can inadvertertly support unhealthy ways of operating, rather than become a healthy solution.  It asks us to see what could be hidden -- both on the personal and societal levels.

Trainer Tip: We all have the same needs, but may prioritize different needs at different times -- and that order of prioritization may look different from other people's perspectives. If your prioritization of needs isn't the same as another's, that doesn't mean there's something wrong with you nor them. We can look for many ways to meet our prioritized needs.