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Miki Kashtan hosts Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a mother who is experiencing a strained relationship with her recently married daughter after a verbal “attack” from the daughter. Miki guides the caller to connect with her feelings of fear and her needs for ease of connection, and to further connect with her daughter’s needs.

Trainer Tip: All people long for understanding. It is such an easy thing to give, yet rarely do we see its importance in creating peace of mind.

Listen as Miki works with participants. Topics: how small requests serve interdependence; NVC process vs purpose; how to respond when empathy is used to create distance; coping with verbal aggression, and more!

Want to manage more effectively with more ease and joy and get your staff to make changes? The first, crucial step is to learn how to change your behavior to impact what's happening. For example, we can get the inner clarity we need to reframe questions we ask ourselves, recap, make clear requests, give concrete feedback, etc. This article expands on how self-management can increase influence...

Want things to change in your community, but feel frustrated or don’t know what to do? Miki’s intriguing overview of how to apply the principles of NVC to social change movements may have the exact blend of inspiration and ideas you’re seeking!

For this practice assume that reactivity is arising any time you are distracted and not enjoying something. Practice throughout the day by focusing your attention for a few moments on something specific that you find pleasing. Notice the sensation of joy or pleasure in your body, and hold attention there longer than usual. This interrupts tension and contraction. Keep remembering to do this. When you go too long without directing your attention in this way, the practice becomes less accessible.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

What do you experience when you give up on needs that are important to you, and are coerced into doing something you didn’t want to do? And why is it hard to make requests? Listen in and learn more.

Trainer Tip: Even if we don't agree, acknowledging others' realities can help demonstrate that we're including their feelings and needs in the conversation. Creating space for your reality and theirs can also bring a sense of connection, understanding, inclusion, abundance and fullness in life. Try it today. Read on for an example.