Sometimes there are moments when empathy has no effect at all on one another.  Why?  One reason could be that our brains might be less receptive because of unseen forces that affect our nervous system and relationship with others.

Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.

Miki Kashtan hosts Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a mother who is experiencing a strained relationship with her recently married daughter after a verbal “attack” from the daughter. Miki guides the caller to connect with her feelings of fear and her needs for ease of connection, and to further connect with her daughter’s needs.

Trainer Tip: Your every action has an effect on other people’s lives. The nature of the impact may not be obvious to us, but that doesn’t diminish its presence. The next time you are tempted to snap at someone or cut in front of another driver, consider whether you’d like to be their story that evening. Consider whether this is the kind of contribution you’d like to make to their life.

Connecting with self and other is key to care and creativity. Before dialogue connect with your intention and needs for being with grief, fear or pain, and empathy. Dialogue when you're both rested, fed, and have spaciousness. Start by expressing care and desire to find mutually satisfying solutions. To deepen connection you may repeat what you hear and ask the other person to do the same.

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Whenever we make mistakes, we're often beating ourself up in a way that breeds guilt, fear and/or shame. Nonviolent Communication offers a model based in self-empathy that lets you reflect, process and move forward without the guilt, fear and shame.

Trainer Tip: Usually if we are in anguish, it’s because we’re not in the present. Instead of worrying, look to see if there is an action you can take in the present moment that will help change the situation. If you're fretting about the past, see if there's anything you can do to rectify the situation. Then take action. Read on for examples.

Enmeshment refers to confusion about who is responsible for what. This lack of clear boundaries results in attempts to manage the other person's experience as a substitute for managing your own. When you think you're contributing to another person, but you're actually acting from enmeshment, there's inner tension and contraction. Read on for 16 common signs of enmeshment so that you can know when to pause and connect to your needs.

This gentle, healing telecourse recording will assist you in unearthing feelings and issues that have become tangled up with loss, enabling you to face whatever is blocking your grief.