Mary illustrates how we can get diverted from our group's purpose by the needs of a single indvidual in the group, especially requests for prolonged empathy. Listen to Mary reframe these scenarios and offer three helpful tips for handling these situations.

What do I do when I'm leading an NVC group and get emotionally triggered? Mary Mackenzie offers tips to respond with care and connection from her extensive experience leading NVC groups.

In this lively video, veteran trainer, Liv Monroe, introduces the NVC mascots of jackal and giraffe by detailing what they represent and how they are used to teach NVC dialogue to others. Many examples of jackal expression are used throughout the video.