Trainer Tip: Punitive use of force stems from a belief that people behave in certain ways because they're bad, and that they need to be punished to mend their ways. One way to punish is to judge them. In contrast, protective use of force stems from a desire to prevent injury or injustice. It focuses on protecting people’s rights and well-being, not judging their behavior.

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

Trainer Tip: People sometimes say, “I didn’t do NVC this week.” Or “I tried NVC when I was in an argument last week.” NVC (AKA. Compassionate Communication) is not a thing to pull out of a bag of tricks once in a while. It is a way of living -- even as we may slip up, our goal is to more often handle situations with a consciousness of valuing connection and everyone’s needs more than being...

The American mythos of Independence Day is that liberty, equality, and opportunity are for all. Yet since the country's formation, these needs have been for some at the expense of others. It started with the brutal robbery and genocide of Native Americans and slavery of Africans. And this theme continued for generations in various forms, including how we related to other peoples, countries, and...

Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking...

No one on their deathbed wished they worked more. Working is unlikely to bring a meaningful life. And yet greeting friends with survivalist expressions, such as “I'm dead-tired", can feel like affirming our own worth. Taking time off can bring inner spaciousness, ease, rest and consequently time to meet life, to really meet it. Which brings more clarity into the question of what we would like...

Clinical psychologist, Robert Gonzales, Ph.D., uses an open dialogue with a practitioner to explore effective, compassionate methods to handle a volatile counseling situation. This resource has been newly remastered to a larger, higher quality video.

Join Aya Caspi, a Certified NVC Trainer, as she delves into the difficult topic of parenting, childhood trauma, and social status. She discusses the generational impact of being labeled by society as "less than" or subservient. The wounds of childhood trauma can be healed so they no longer are a means of control by a dominant culture.

Trainer Tip: Today, identify the facts, without adding your ideas about why people behave in certain ways. Then consider connecting with the person about what was going on with them. You will find that the more you observe life without judgment and evaluation, the more open you will be to hearing and connecting with other people.

This gentle, healing telecourse recording will assist you in unearthing feelings and issues that have become tangled up with loss, enabling you to face whatever is blocking your grief.

During this course, you'll deeply examine this process of blending and integrating your inner and outer selves. Not only will you explore various states of being, such as defensive / protective and being / essence, you'll delve into the primary levels of relationship: to others, to the world and to life, acquire tools for transforming resistance into unconditional acceptance, and much more.

Trainer Tip: We all see through our own filters. To disentangle what we hear from some is really saying, check using understanding requests at the level of detail you need. Course correct along the way. In a charged situation this can be critical to bringing in clarity, being heard and resolving differences amicably.

Trainer Tip: When someone is unresponsive it can be an opportunity to bring in more presence and connection through empathy. They may be worried that if they speak they'll say something they'll regret. Or they may want to know that their needs matters as much as yours. They may also need more space to clarify their thoughts.

Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

Trainer tip: If you have a goal, want to be a "success", or want to do "your best', define what that would look like, and how much. Identify one goal and one thing you can do today to achieve that goal and do it.

Trainer Tip: Is there something you would like more of in your life right now? Try not to look to other people to provide the kind of experiences you want. Can you think of a way that you can be the change you seek? See if responding to the people the way you would want them to respond to you shifts something. Read on for an example of how.

Trainer Tip: Make a boring or "dead" conversation more interesting, meaningful and connecting. You can do this by connecting to the other person’s feelings, passions or desires. Read on for examples.