It's tempting to shut down a heated conversation when it’s painful and overwhelming. What can give us strength to stay open to hearing and being moved, to being open to new possibility, is recalling the “triad of conversation.” The triad is self and other and then awareness on the third side of the conversation. Here we can return to connection, to what we share and need in common, to a...

If withdrawal is your stress pattern, you likely want to belong and yet have habits of expression that others find uninviting. Instead, soften, relax, and open your posture and energy. Find something that will bring you to smile. Engage with others -- make eye contact, smile, walk towards others, say hello, and sit in an open posture. Let others know that you're a bit overwhelmed, but want to...

Miki demonstrates how to work with judgmental thinking, offering a two-step process to shift from right/wrong thinking about our disagreements to a more open-hearted state of being.

When someone doesn't want to talk some options include releasing your attachment to the strategy you want, asking about and affirming with empathy their reasons for not talking, looking for what support could be helpful to shift to more openness, letting go, and grieving. Read on for more on this, including possible reasons for why they might not want to engage on it.

Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking...

There are endless ways to meet our needs. Conflict occurs when we argue over strategies. When we actively value everyone’s needs, we foster openness and deeper connection in our relationships. Today look for opportunities to focus on needs in order to resolve an issue with at least one person.

Jori and Jim Manske offer a process they call "The Zero Step," encompassing the characteristics of warmth toward self and other, care for the vitality of both yourself and other(s), wonder/interest, vulnerability and empathy, which leads directly to connection requests and an openness to outcome.

When we have privilege, we can have access to resources resulting from legal or social norms related to membership in a group -- independent of any (in)action, awareness of the disparity, the potential benefits to us, or the costs to others. Unhelpful ways of engaging with privilege are: denial/invisibility, guilt/shame, defensiveness, and entitlement. Helpful ways of engaging are: owning...

Listen to Mary Mackenzie as she focuses on her opening premise for group participation, which lays the foundation for developing vibrant groups and then defines the facilitator’s role, which is often not known or incorrectly defined.

This one page colour handout illustrates the focus options or intention options for connection: empathy (verbal and non-verbal), self expression, and self connection (opening our heart to self and/or others). It also offers some suggestions for how to say these things to self and others.

The less blame and criticism, the easier it is for others to hear us. From this perspective, it’s in our best interest to come from curiosity and care. This way differences can bring us together and help us know one another. The more mutual understanding, the easier it is to work together and find creative solutions. Read on for more on this, with a story about how a black man inspired 200...

If you’re interested in improving your relationships, advancing in your career, or enhancing your capacity for change in life in general, communication is a powerful lever. Presence, listening, bringing curiosity and care, focusing on what matters, and pausing with silence, are all key. Read on for five foundational and advanced core practices you can start using today to improve your...

Reveal, own and share the inner chatter that plays over and over in your head, in between the words you speak aloud. Arnina Kashtan will help you discover, embrace and open up the places inside that you’ve hidden and judged.

So many of us have a habitual response of trying to eliminate uncertainty and the arrival of what we don't want. Alternatively, we can embrace the irreducible uncertainty of life. This shift from resistance and helplessness to mourning allows acceptance of outcomes, reduction of stress, and opens the door to noticing and appreciating what's present and available amidst challenges.

Grieving reminds us of the preciousness of life, it helps us integrate loss, and it opens us to deeper compassion, inspiration, and joy. We need to create space in our lives to grieve fully.

Trainer tip: Demands are more likely to limit the possibilities and create distance between people. The trick to asking something as a request is valuing everyone’s needs equally. When you value everyone’s needs equally, then you are more willing to come to solutions that satisfy everyone. It thus opens possibilities and helps build connection.

How do you bring empathy and authenticity to uncomfortable work situations when there are so many layers of difference – especially if your primary reason for working is to feed your family and pay your bills? Listen in as Roxy opens participants' eyes to some of the many layers of difference we all deal with on a daily basis.

Let this inspiring video guide you through exercises as if you are actually present at the workshop with Mary Mackenzie! The video opens with Mary leading you through an exercise that generates a physical experience of the NVC consciousness.

Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

Eric Bowers explains how needs and strategies correlate to different brain hemispheres, and how relaxing into our needs opens us to greater possibilities.