Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

Trainer Tip: When looking for a solution take the time to consider and connect to other's needs rather than just focusing on getting what you want. Such a basic shift in consciousness can make a profound difference in your relationships, both personal and professional. Notice how you feel afterward.

Trainer Tip: You may find yourself assessing the relationship with someone just based on how they feel. Check in with yourself: How do you feel and what needs of yours are met when you spend time with someone? Consider whether this relationship is working for you. If it isn’t, be specific about which of your needs are unmet. Notice if you can do anything to help meet them.

Trainer Tip: Make a boring or "dead" conversation more interesting, meaningful and connecting. You can do this by connecting to the other person’s feelings, passions or desires. Read on for examples.

Trainer Tip: Without knowing our feelings, its harder to live fully present, take care of ourselves, and make sound decisions. If its difficult for you to know what you feel and to express your feelings, consider reviewing a list of feelings, practice expanding your feelings vocabulary, and naming your feelings.

Trainer Tip: It's important to design requests to fit specific needs. Otherwise people may do exactly what you ask and still, your needs may not get met. Before you make a request of someone, notice if the strategy you are considering is likely to meet your needs. If not, consider making a different request that may be more satisfying to you.

Learn how Nonviolent Communication (NVC) can improve the quality of your personal and professional relationships, one interaction at a time.

How can you remember to use the skills and consciousness of NVC in the heat of the moment? Jim and Jori Manske will show you how in these recordings from their 2018 course! They teach that when and how you address the conflicts that emerge in your everyday life matters! By slowing down and considering the state of your resources before engaging in a conflict, you increase the likelihood of...

Trainer Tip: Every single time you say or do something, even when you experience pain or regret, you are trying to meet a need. Forgiveness begins when we acknowledge the needs we were trying to meet in the situation.

John and Stephanie combine mediating conflict, parenting and study of brain science to this ground-breaking course recording on how to funnel your anger and your child’s anger toward mutual caring and peace.

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at...

Trainer Tip: Strive for win-win resolutions where no one loses. Try this rather than deciding things by the majority or compromise, where one or more parties feel dissatisfied with the resolution because it involves an element of giving in. An alternative is shifting; both people connect to the needs they are trying to meet, and in doing so, one person makes an honest shift to contribute to the...

Ask the Trainer: "At one point in my practice, it was brought to my attention that some people find the use of 'formal NVC' off-putting, or mechanical. Do you have any input or insight into this?"

Eric offers us a list of some of his favorite books, articles, and videos related to building successful relationships.

Control may help us feel safe in an unpredictable, unsafe, wild world. Wanting control may be a response to shielding ourselves from feeling fear and being aware of our vulnerability. The more we insulate from fear, discomfort, and vulnerability, the more we are cut off from aliveness; we can become more anxious, and depressed. The more we control the more we are disconnected from empathy and...

Join Eric, as he reveals a clear path from heartbreaking intimate relationships to joyful, thriving intimate relationships. Eric uses his passion for helping singles heal from their past relationships, to help you to experience more ease, joy and mutuality in future relationships.

In this telecourse recording, you'll learn to differentiate between cerebral empathy and intuitive empathic listening. Awaken your sensitivity towards body sensations and inner feelings to recognize the clear inner clues to your empathic connection.

So many of us have a habitual response of trying to eliminate uncertainty and the arrival of what we don't want. Alternatively, we can embrace the irreducible uncertainty of life. This shift from resistance and helplessness to mourning allows acceptance of outcomes, reduction of stress, and opens the door to noticing and appreciating what's present and available amidst challenges.

When asking for support from another, you are most likely to enjoy receiving that support when the person giving support is giving from the heart—from a place of joy or delight. Inviting them to say "no" is a way of encouraging an authentic response, a response you can trust more fully.

Why is it so difficult to change our patterns even when we want to, even when we experience shame or despair about them? Arnina Kashtan offers some of the common pitfalls and concrete steps to overcome them in the future.