Jori and Jim Manske offer a process they call "The Zero Step," encompassing the characteristics of warmth toward self and other, care for the vitality of both yourself and other(s), wonder/interest, vulnerability and empathy, which leads directly to connection requests and an openness to outcome.

What's the real reason you choose to talk about something or not? "Privacy" can become a misplaced label that's used to hide harmful behaviour. Secrets typically come from reactivity -- and can carry shame, fear or threat of harm, and take a toll. And yet, if something private gets mislabeled as a "secret" it can also trigger shame and fear. The key to all this may be in relating to privacy...

In general, criticism is a reactive response discomfort. When someone criticizes, they are not yet able or willing take responsibility for their needs. All criticism is a tragic expression of feelings and unmet needs. When you meet that criticism skillfully you not only care for yourself, you can facilitate clarity, and constructive communication, about what the other person is truly asking for.

When someone expresses upset about our actions, and we focus on our intention being seen and understood (e.g. "I didn’t mean to hurt you”) it doesn't support the speaker in being heard more deeply with care. Here we'll explore this dynamic in a way that supports more clarity and the possibility of greater personal liberation. Read on for more.

Within the pandemic, limitations of our market economies are more visible. Extreme need is exposed when the economy is collapsing and so many people are without jobs. We can now see how it’s possible to direct resources where they are most needed, solely out of care and interconnection. This is a call to explore a more viable way of living, that centers relationship over transaction.

When someone offers continual unsoliticed feedback or advice, setting a boundary may not be easy if you care about how they might hear you. And if you don't set a boundary, you may eventually become resentful and say something you regret. Instead, here are six ways to respond, with varying degrees of effectiveness.

When we're judging we're less able to access both what we care about and constructive next actions. Instead, create more internal space and agency starting with connecting to your feelings and needs; then feel your grief or disappointment; followed by getting curious about the other party's needs and context -- and then based on collective needs and the long term effects make requests or take...

Reactivity is the misperception of threat coupled with lack of access to compassion and wisdom. Sensitivity is an ability to deeply perceive data, plus consciously attend to and attune to data, as it comes through the five senses. It can be a gift. If you lack the skill to care for any of your sensitivity-overwhelm by setting boundaries, you may develop reactive habits, like suddenly...

Society gives us short-sighted explanations about human nature, life and what’s (un)changeable. The coronavirus pandemic is disrupting that explanation. Our current social order upholds impoverishment, police brutality, and is leading us towards our extinction. Change begins with people mobilizing resources towards a vision that holds systemic care for all, plus engages shared risk and...

Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help...

With practice we can prevent reactivity from overtaking and harming: notice signs of reactivity, bring compassion to it, see reactivity as the misperception of threat and a distortion of what's happening, plus engage and pursue connection and the clarity to weaken reactive impulses. In taking responsibility like this overtime, you can live from your values and from care. And life can get easier...

When we care about our cause and want to mitigate disaster, we may become reactive. However, transformation comes through connection, rather than convincing, judging, criticising, controlling, and making demands of others. To inspire change, get curious about how they relate to the topic – and get support for yourself elsewhere to process grief, become more present and compassionate, speak...

This chart is intended as an aid to translating words that are often confused with feelings. These words imply that someone is doing something to you and generally connote wrongness or blame. To use this list, when somebody says “I’m feeling rejected,” you might translate this as: “Are you feeling scared because you have a need for inclusion?”

What can we do when someone tells us we're contributing to a pattern we're genuinely not seeing (nor experiencing)? What makes these patterns visible to some people but not others? This article addresses these things by talking about what to factor in when receiving feedback; handling feedback; responding relationally; paying attention to social location; considering impact; plus, broadening...

Trainer Tip: One of the basic philosophies of Nonviolent Communication is valuing everyone’s needs equally. That means that you consider your needs to be equal to another person’s needs. If someone asks you for empathy, and you choose to empathize at you own expense, you're not living in a Nonviolent Communication consciousness. Be aware of your own needs today when someone asks you to be their...

Ask the Trainer: “I would love some clarity about the NVC perspective on the cause of our feelings. It seems to me that my needs may be met or not, but the cause of my painful feelings is my story around the situation.”

Ask the Trainer: "Could you share a list of types of requests, with examples of each and a possible strategy for formulating requests in conversation?"

Ask the Trainer: "I just started teaching in a public school and I'm not enjoying the violence that teachers express towards children and their colleagues. However, when I talk about NVC, most people listen but I feel they're either not understanding it or..."

Trainer tip: Empathy is about being present to a person’s feelings and needs. It is acknowledging another’s experience, not necessarily agreeing with it. If you have a different opinion than another, empathize with her first. Then, state your feelings and needs with regard to the situation.

When deciding if someone crossed your boundaries and how to respond, you may get conflicting opinions on it. These opinions can be coarse attempts to manage life with rules about what should(n’t) happen. Instead, so that you can find where you want to invest your energy, ask yourself questions that reveal what for you is truly in integrity, nourishing, connects to your heart, and deepens self...