Miki Kashtan hosted Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a caller who outlines a conflict between two people who are crucial to the cohesiveness of a dance troupe and asks, “What do you do when you see a conflict between two people in a group, when you are not directly involved?” Miki starts by acknowledging the challenge of mediating a conflict when you have not been asked to do so. In such a situation, she recommends that people speak from their own experience and then outlines how one could do this.

Miki Kashtan hosts Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a mother who is experiencing a strained relationship with her recently married daughter after a verbal “attack” from the daughter. Miki guides the caller to connect with her feelings of fear and her needs for ease of connection, and to further connect with her daughter’s needs.

Miki Kashtan hosted Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a a woman whose relationship is challenged by what happens when her lover drinks. In this segment, Miki encourages the caller to get support for her stress, find an outlet for it and receive empathy. Miki addresses the challenges of addiction, the self-judgment of trying to meet needs by drinking and the pain this causes for everyone involved. She further suggests that the caller try to connect to the needs he is trying to meet by drinking, and to identify those that are actually being met and those that aren’t.

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

 Connection requests focus on the quality of connection between people instead of on any particular strategy or solution. While the core motivation for a connection request may be connection with the other person, varied internal states and needs may help guide us toward different types of connection requests. Self-connection and understanding of our motivation in making a connection request can therefore greatly support our capacity for discovering and articulating what specifically we want from the other person that we believe may contribute to connection.

NVC practice is based on several key assumptions and intentions. When we live based on these assumptions and intentions, self-connection and connection with others become increasingly possible and easy, helping us contribute to a world where everyone’s needs are attended to peacefully.