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Trainer tip: Various life circumstances that can seem to be something that we don't want, and we may think of them as bad. And then later the situation may reveal that it's a circumstance that we do want, and we may think of it as good. Instead, of evaluating our day as good or bad we can acknowledge the feelings and needs that are present. Read on for a few anecdotes that illustrate this.

It can be difficult to be authentic when that means saying no. So how do we say no in a way that invites people to listen? Here are our four top tips for finding the courage to say no.

This self-assessment matrix is a concrete step toward naming and clarifying many skills that you may find valuable in your life. We suggest you periodically assess your skills to track your progress.

Mary Mackenzie, renowned CNVC Certified Trainer, shares her understanding and experience of empathy.

Trainer Tip: Mary expands on one of the basic principles of Nonviolent Communication: valuing everyone’s needs equally.

Awareness of how we're holding our own and others' needs is important to our development. In learning to value needs, we often go through three stages: passive, aggressive/obnoxious, and assertive/mutual. As we learn and grow, we may relate to the following differently: Whose feelings and needs are important, who is responsible for what, how our choices impact others, and consideration for ourselves and others.

Trainer Tip: Q: How do we get the love we want? A: Ask for it.

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between revealing ourselves and projection.