Trainer Tip: Every human being has the same universal needs -- even as each person may choose different strategies to meet those needs. Notice the universal needs you share with other people today.

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

To help you stay connected to yourself and the other person when in challenging discussions about COVID-19 vaccines or other hot issues, without labeling others as reactive or otherwise, you can begin by tracking signs of your own reactivity to bring mindfulness onboard, then shifting your attention to universal needs; and asking to connect about it later. Read on for more.

We can shift from being absorbed and identified with our inner chatter and feelings to being the space of awareness of these things. Observe your breath. Then observe your mind generating thoughts. Next, feel sensations of your body, particularly the difficult ones. Now, connect with the underlying energy of needs. Ask your unconscious mind for universal needs words related to what you now...

How do we talk to ourselves and with others about polarizing topics in a way that's supportive? Seek to understand and be understood rather than press for agreement. Bring mindfulness into the conversation. Slow down and use structure to support everyone. Release knowing the solutions, answers or outcomes. Keep focus on shared universal needs. From this place we can say what's in our hearts and...

Judgment is an attempt to protect from hopelessness or insecurity, at high cost. Instead, check in with fear, grief, or hurt. Then wonder what needs are at stake for everyone. This makes space for grief instead of anger, for negotiation rather than control, and for "calling in" rather than excluding. Wonder: “For whom would this be life-serving or not?”, “What strategies would care for all...

Observation is the awareness of our sensory perceptions and thoughts, separate from evaluations and judgments. Feeling involves bodily sensations and emotions, distinct from "faux feelings" that mix thought and emotion. Needs encompass universal human requirements for survival and wellness, while thoughts and evaluations express needs. Requests are rooted in connection and invite true...

The hero/heroine’s journey is a narrative arc and universal archetype at the heart of humanity’s most popular stories. Here, we can connect with the immense power of meaning, purpose, and inspiration, moving us to feel profound emotion, accomplish, and persevere through seemingly impossible challenges. In our polarized world we can think about responding to conflicts from this mythic narrative...

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at...

Trainer Tip: Q: How do we get the love we want? A: Ask for it.

Trainer Tip: Knowing the difference between what we need and what we want someone else to do about that need can have a profound impact on our relationships and our happiness.