Robert Gonzales Training Legacy

To express opposition without stimulating distress, stop judging and look for ways to honor, understand, and have compassion for others. You can do this by finding a point of agreement. For example, you can agree with part of what they said. Or if you completely disagree, you can express what greater understanding, inspiration, appreciation or empathy you have in response to what they're saying. Read on for more on this, plus, ten sentence stems to get you started.

People find confrontation inspirational when done with full compassion and intention to support. To do this, transform your own judgments or distress, come with useful content plus spot-on timing, and the best interests of the receiver in mind. Read on for questions you can ask yourself in preparation for this, and more.

How can we respond when we’re horrified by what someone says? How can we deepen our connection to our humanness and authenticity when the impact is hurtful? Read on to see examples of the three steps of "calling out", "calling in", and "calling forth".

A challenge is an expansion of making a clear, positive doable request — and, when given, the person feels deeply seen by the challenger. A challenge isn't just about getting someone to take action on something important to them; it's a fierce form of empathy that supports people in connecting with their life force, and integrates it into their lives with action. A real challenge is tied to the receiver's goals, passions and dreams -- and expands their potential.

If we are in the dominant group, intervening to prevent violence or an "ouch" is a way to ally with marginalized folks. We can intervene to meet their needs, rather than our own. In other words, we can intervene without putting our experience at center stage. To that end, here are six ways to ask if an intervention is welcome.

With coaching or counselling clients, their resistance can show up as “bracing against” something. But if we push back against their resistance, we miss noticing what they're protecting or embracing. By going into resistance clients build awareness and often shift when they get clear about their underlying needs, and new choices. Some clients don’t shift even after we’ve tried everything. In that case, read on to learn about Frank Farrelly's "provocative therapy".

Listen to this newly remastered audio with seasoned Life Coach and CNVC Certified Trainers Martha Lasley and Dian Killian, to explore how you can "be the change" in your life, to live fully in integrity with your values in your work, community, faith and social action groups.  

In our internal conversations, some voices dominate others, which can leave us feeling fragmented or overwhelmed. But when we dive beneath the surface and really listen to our many parts, we connect vulnerably to our full humanity.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.