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Roxy Manning discusses the need to expand our understanding of observations within Nonviolent Communication (NVC). She challenges the idea of objective observation, noting its limitations, and introduces internal observations, citing personal experiences to illustrate their influence on emotions and self-perception. Additionally, she emphasizes systemic awareness as a crucial aspect of observation, highlighting its importance in understanding broader societal issues. Overall, Roxy advocates for a comprehensive approach to observations in NVC, incorporating external, internal, and systemic perspectives to foster inclusivity and empathy..

There is more to the NVC skill of Observation than the external level of what a video camera sees or hears. In this video, Roxy demonstrates that to fully understand what is happening, we need to know all three layers of observation: External, Internal, and Systemic.