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Trainer Tip: When we express appreciation using words like "good", "great" or anything else evaluative, it conveys we are in the position to judge, and that we've judged them or their actions. Instead, to express appreciation without judgment state what they did, how you feel about what they did, and which of your needs are met by their behavior. Such an expression of appreciation clearly states how your life was enriched, without judgement.

Trainer Tip: Sometimes our actions keep us from meeting our needs. Let’s say you long for connection with others, but you are also afraid of it, so you push people away. Then you tell yourself that no one likes you, resulting in depression and self-criticism. Self-empathy can help clarify what we truly want rather than focusing on what is wrong with others or ourselves, and help us align in ways more likely to meet our needs.

When your dedication to something is fueled by a profound intention to benefit all life, you may call it your spiritual practice. This means cultivating compassion, wisdom, and skills to notice what truly serves life. Its a discovery and experiment in what does and doesn't serve life, and what you can do now - its not about what you believe or not. Continuously inquire: "What most deeply serves life and how can I do that right now?"

Trainer Tip: We can voice our upset about a situation and still see the higher self in the other person. Honest expression can deepen connection and bring us closer to resolution and connection, when we're not judging them. To know that they're a spiritual being, but think they're an insensitive slob or egotistical bore, is a contradiction. Instead, look for the needs they want to meet. See the spiritual being in everyone—even yourself.

We can use anger as an important signal to let us know that we perceive a threat to a universal need or value, directing our attention to something so that we can take effective action, and avoid harmful thought patterns. For example, instead of dwelling on a "should," focus on addressing unmet needs through boundaries and effective communication.

Observation is the awareness of our sensory perceptions and thoughts, separate from evaluations and judgments. Feeling involves bodily sensations and emotions, distinct from "faux feelings" that mix thought and emotion. Needs encompass universal human requirements for survival and wellness, while thoughts and evaluations express needs. Requests are rooted in connection and invite true willingness, rather than demanding compliance.

Anger and resentment can signal unmet needs. Through mourning those needs and practicing self-empathy, we may let go of blame, embrace reality, and reclaim responsibility for fulfilling our own needs. This process may lead to emotional transformation through conscious reflection, and a new outlook.

In lasers, light bounces between the mirrors, with each pass the light grows more intense. Our minds work similarly. Because of the "mirror" effect, where we can react to our reactions to our reactions to our reactions (and so on), changing our thought pattern even modestly at every level of reaction, can dramatically affect our ultimate experience.  Usually the greatest amplifiers are the ones we notice the least.  Learn what to notice -- to amplify more love rather than pain.

Here's a list of words that pose as feelings, but are actually interpretations of what you think someone is doing to you. They trigger defensiveness in another thereby preventing a connected dialogue. Behind each of these words are precious feelings and needs. This sheet includes ways to distinguish feelings from interpretations.

When we're judging we're less able to access both what we care about and constructive next actions. Instead, create more internal space and agency starting with connecting to your feelings and needs; then feel your grief or disappointment; followed by getting curious about the other party's needs and context -- and then based on collective needs and the long term effects make requests or take aligned action that works for all.

Here are some very basic forms and distinctions of NVC. It covers the 4 D's, OFNR, some NVC distinctions, tips, quotes from Marshall Rosenberg, and "feelings and needs" lists, and more. As with any art, these rudiments necessarily must be learned, practiced, understood, embodied and then let go of so as not to become rote and block creativity.

Repairing betrayal may include rebuilding self trust, getting support, empathy on both sides over time, and new agreements. Even though your (in)actions don't "cause" someone's behavior, acknowledging any part you played in creating conditions for the behaviors to arise, can support repair. Trust builds slowly as new skills, ways of relating and experiences that reflect honesty, self responsibility, and respect are consistent over time.

In this brief introduction to The Work from Byron Katie, Arnina shows the connection of The Work to Nonviolent Communication. Arnina points out how the first two questions of The Work correspond to the observation step of the NVC process, and invites us into deeper self-inquiry.

In some situations you might expect people to show a degree of maturity or skill. When they don't, your anger-fueled response doesn't lead to lasting improved relationship change. Instead, find someone who retains focus on your feelings and needs rather than colluding with you about what should(n't) be. This can support greater acceptance, grief, vulnerability, groundedness and discernment, from which next steps can arise.

Fully connecting to the deeper need under the anger can transform and release the anger, without requiring the other person to do anything differently. From there, you can reach an understanding of the other person's experience, feelings and needs underlying the actions that stimulated your anger to re-establish connection with your own and the other person's humanity.

"Privilege" has many meanings, which can bring confusion. Here are questions essential to navigating challenges in NVC community about "privilege": How to call attention to times when language is used to divide and not connect? Where are people coming from when they say "privilege"? How to focus on using whatever language supports the depth of connection we seek with the heart of the people in front of us? Read on for more.

When someone behaves in a way that you may label convincing, cajoling, guilt-tripping, threatening, analyzing, or criticizing, you may be tempted to guess they have a "need" for control. Instead, name what this person is doing that isn't meeting your needs. If it is a true need your heart will have softened. If you feel resentment or resistance, you are likely making a judgment rather than guessing what they are needing.

Anger, guilt, shame, and shutdown are often based on reactivity and “should” thinking. They narrow and distort perceptions, which can bring more suffering. So instead, feel them without resistance, nor acting on them. Bring clarity by naming your observables and thoughts, plus your underlying vulnerable feelings, needs and self-responsibility. Then mourn what needs were, or are, unmet. Only then choose what actions to meet needs.

Before entering a family gathering, set your intention to notice reactivity and make a plan for self-care when it comes up. It might also be helpful to imagine repetitive interactions and plan how you will respond; for example with a boundary, honest expression, empathy, or by taking a time-out for self-care. Remember your core values, intention, and how you are committed to showing up in the world.