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Trainer Tip: Sometimes our actions keep us from meeting our needs. Let’s say you long for connection with others, but you are also afraid of it, so you push people away. Then you tell yourself that no one likes you, resulting in depression and self-criticism. Self-empathy can help clarify what we truly want rather than focusing on what is wrong with others or ourselves, and help us align in...
Practice Exercise
4 - 6 minutes
If someone asks you to love them as is, try wondering what contributes to their need for acceptance. Loving someone and empathizing with them, doesn't mean you can't make requests for change. Recall that your requests are about your needs, not about them. Understand that requests may not be met due to lack of resources or skills, even if the desire is there. Clarify how important the request is...
Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.
Sylvia Haskvitz offers a practical and effective approach to making requests. Learn the two questions that can clarify your motivation for making a request, three ways to discern a request from a demand, and five possible reasons for meeting requests.
Trainer Tip: When someone is unresponsive it can be an opportunity to bring in more presence and connection through empathy. They may be worried that if they speak they'll say something they'll regret. Or they may want to know that their needs matters as much as yours. They may also need more space to clarify their thoughts.
For effective dialogue clarify your needs, boundaries, and requests beforehand. Setting boundaries is telling someone what you're going to do in order to meet or protect needs for yourself or others. Whereas with requests, even if you have preferences, you still hold open curiosity about strategies to collaborate with others in meeting needs. Read on for more.
Trainer Tip
1 - 2 minutes
Trainer Tip: Making a request is critical because it can greatly lessen any tension in the situation. Plus, it can clarify for you and the people in your life what it would take to meet your need. Make at least one specific and doable request to someone today.
When Dian works with managers, they often ask how they can manage others more effectively. She almost always asks them: how are you managing yourself? This question applies to all aspects of life, both at work and at home. How are you: 1) gaining clarity around your needs; 2) managing your internal reactions; and 3) clarifying your requests before you open your mouth (or judge) others? This is...
In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.
Trainer Tip: In Nonviolent Communication, we see expressing honesty as a gift of our authenticity, and a chance for others to support us in getting our needs met -- this can flourish and deepen our relationships. We can notice and act on opportunities to be honest with the components of OFNR (Observations, Feelings, Needs, and Requests).
In this audio presentation, Jori offers clarity about the three different layers of empathy and the value of differentiating each layer. If you're looking for a daily practice for deepening your empathy skills, this is for you.
In this vintage 1999 video, CNVC Certified Trainer, Wes Taylor leads a group of young people in a lively discussion on working with anger.
Kelly Bryson, CNVC Certified Trainer known for teaching people how to live authentically, focuses this audio on honesty: how to express what you're most afraid to say, when honesty is the best choice to support connection and how to employ "naked" honesty.
In this role play, Jean Morrison plays a mother who is asking her son to vacuum the house and he is objecting. She enacts the role first using "jackal" language and then again using Nonviolent Communication.
Some of my core beliefs make experiencing gratitude difficult . For example, it’s difficult to celebrate others or myself when I think I have to prove my worth in order to be accepted. So much energy goes into proving myself, there’s little left for celebration.
Why is it so difficult to change our patterns even when we want to, even when we experience shame or despair about them? Arnina Kashtan offers some of the common pitfalls and concrete steps to overcome them in the future.
Mary Mackenzie, renowned CNVC Certified Trainer, shares her understanding and experience of empathy.
Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."
In this brief audio, Jim Manske uses a live situation to demonstrate how to use the NVC process in an apology. Jim starts by identifying the four steps to self-connection before expressing your apology.
In this prerecorded telecourse, Miki Kashtan uses an interactive dialogue to address some of the most common questions among new NVC facilitators and trainers.